AT&T Store — Local services in Saint Joseph

Holly at St Joseph MI AT&T goes ABOVE & BEYOND selling you a phone. She is the absolute best we've worked with. We just bought a new phone for my husband, and he says 5xs a day that it's the BEST Apple phone he's ever owned, and he loves it so much. Holly is so knowledgeable, she made the sale exciting & fun, and so enthusiastic. We love to drop in and just tell her hi. She always takes the time to show us new product, very exciting. Thank you Holly for selling me, my new phone too, i love it. The sales person can make or break the sale, just with attitude. Holly is so fun and always shows us cool stuff. We'll always stay with AT&T, and you, Holly. Sincerely, Lance Edwards & Kim ..

p.s. We wanted to leave our current cable company as we LOVE AT&T, but it doesn't reach our area. She tried and we we're ready & hopeful. Holly is great always telling us & showing...

We have been have an experience with AT&T service since February that’s gotten worse in the city of Bridgman. We have recently have no service since the beginning of June and our phones are not working correctly even with a 5G phone that a friend has used at the our house and that does not even work. Since they turned the 3G towers off and turned on the 5G our phone service is not working and now we can’t even get anything so we shouldn’t have to buy new phones they need to fix the towers to work on our phones because I just purchased my phone two years ago and my phone does not work. Nor does our New tablet. We have been calling and been on the phone multiple times for hours at a time and it’s getting frustrating with stressful they have re-updated our phones they have put new Sim cards in our phones and nothing...

No issue with the store. My issue is with AT&T period. I have been a loyal customer for over 10 years. We have a family & friends account with 10 lines. In February, the original account owner decided to leave. He transferred ownership to me. I was told nothing would change but the ownership (Unlimited & More premium acct. We were receiving a $10 loyalty discount, so each person was paying $25 per line). Initially we were put in an account paying $45 per line for the SAME account and features. Each time I called, I was told something different as to why we could not get the same features and pricing we had before the transfer. I've had NOTHING but problems since taking ownership. I've called multiple times each month for the last 4 months 🤬. Highly...