James Avery Artisan Jewelry — Local services in San Antonio

Whoever the older lady was on closing shift 10/30/21 was so rude. I really wanted a ring, but didn't know my size. When she was measuring my finger she measured me 6 and 6.5 both of which were too tight on me and she struggled to take the ring off. She ignored me when I said they were both tight and said, "you're a 6.5" she walked away to get the ring design I wanted and at that point my friend said "yeah I don't like how she's treating you let's just leave" so we did. I'll just be buying from another James Avery store, I felt so ignored here. Not even I treat my customers at my work place like this. You LISTEN to them, not...

I came into the store needing a couple of things. Aaron the GM introduced himself with a good attitude. He was able to help me with fixing my bracelet and cleaning my sons bracelets! I will definitely be coming back. Everyone was so friendly and professional. I was traveling in TX, they even mailed me back my jewelry to FL. It came 2 days later! 10 out 10 for this...

The service is always great. Very disappointed to hear that the company is doing away with several of their all silver charms for colored charms. I have 5 girls who all love their charm bracelets but absolutely despise the color charms. I came in for Easter charms and the selections are limited to 3 different charms. Very...