OAKLEY — Local services in San Antonio

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⭐⭐⭐⭐⭐ The Best Service & Eyewear Experience at Oakley – North Star Mall

I cannot say enough great things about the Oakley Store at North Star Mall in San Antonio! Every time I visit, I’m treated like family, not just a customer. The service is always superb, and the team goes above and beyond to take care of me.

This past week, I had been trying to resolve an issue, and the Oakley team truly saved the day. Their dedication to customer service, attention to detail, and genuine care are unmatched. I also deeply appreciate the discounts they offer to law enforcement, first responders, and military personnel—a true testament to their commitment to the community. (I’m not sure if they do anything for teachers, but if so, that would be amazing too!)

Special shoutout to Mercedes, who made me feel like I wasn’t just another customer but a valued part of the Oakley family. She was the very best—professional, kind, and committed to making my experience top-tier.

As a pastor, influencer, community disruptor, and founder of Dr. Sully Speaks Organic Coaching & Consulting and Anchored SA: The San Antonio Community Church, I depend on my glasses every single day. Whether it’s for reading, leading, or speaking, Oakley has become my prescription and sunglasses provider for life.

I won’t go anywhere else. Ever. Thank you, Oakley Team, for being an integral part of my journey and my community!

— Dr. Sully Founder, DrSullySpeaks & Anchored SA

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Excellent customer service at this location!

I recently bought my first pair of Oakleys from Erik Carvajal and he was very professional and courteous. He allowed me to see several different lens and frame combinations until I found the one I liked and he never once made me feel rushed. He even explained to me how the warranty for the glasses worked and made sure I had everything I needed before leaving the store.

Fast forward a few weeks and one of my beautiful new lenses received a nasty gash from the included hard shell case. I made sure I took every precaution to protect my new investment, so needless to say, I was pretty bummed. I happened to be at the mall today and went by the store with my original receipt that I kept in my car, seeing what they could do for me. The rep (whose name I forgot to ask) politely apologized for the issue I had and replaced the damaged lens on the spot! Not only that but he also replaced the hard shell case that had originally caused the issue.

I will definitely going be returning to this store for more glasses in the future and would highly recommend anybody else do the same. Employees like this seems to be a rarity nowadays, it's refreshing to see such high quality customer service!...

Excellent Service for Custom Oakley Parts by Bella

I recently visited Bella's store to pick up a few parts for my custom Oakleys, and I must say that she did an awesome job. Her expertise and attention to detail were truly remarkable.

Bella's knowledge of Oakley products was evident as she quickly understood my needs and provided me with the exact parts I required. She went above and beyond to ensure that I had everything necessary to enhance my custom Oakleys.

Not only was Bella efficient in finding the parts I needed, but she also took the time to offer valuable advice on how to properly install and maintain the new components. Her dedication to customer satisfaction was evident throughout the entire process.

I greatly appreciate Bella's expertise and exceptional service. Her assistance made the entire experience smooth and enjoyable. I highly recommend Bella to anyone in need of Oakley parts or seeking...