I have been a loyal customer of kryolan for years and hence this review is way overdue. I visited the new store in SFO and it is amazing. The staff was very cordial and worked very patiently to help me with my requirements. I ordered a shipment for what I needed as not all was available in store. Somehow, my order got messed up and never arrived. I called Yami, the store manager and she was just Godsent. I had a time crunch and was stressed out but she instantly calmed me down over the phone and promised me that I will get my package on time. She moved mountains to get what I needed and delivered on her promise and got my shipment delivered in an extremely short time. I am eternally grateful to them and wish i could give them 10 out of 5 stars....
Ā Ā Ā Read moreIāve been a customer on and off since Kryolan was in the old location. The staff is always professional and knowledgeable. I wanted to thank Jordan for exceptional service this weekend. I bought an order over the phone. He went through the order with me, answered my product questions, and reassured me that I purchased the right products for the job. Unfortunately, I wound up taking a ride share to Kryolan and due to lack of parking spaces, Jordan actually brought my products out to me so my ride wouldnāt have to circle the block. For those of you complaining about hours, they are short staffed at the moment and things sometimes come up. If you know what you need, call it in or order on the website. If you...
Ā Ā Ā Read moreI came in a couple times before Halloween with an ambitious idea for a costume and the staff were a tremendous help. They recommended the FX Design Color Liquid for my costume and it turned out incredible. It lasted nearly an entire day and only lightly smudged on surfaces that I was leaning against for a long while. I got so many compliments from friends and strangers on my look. Aside from some eyeshadow and eyeliner, the entire look was made with the FX Design Color Liquid. Thank you for making tonight...
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