The Appearance Care Center — Local services in San Francisco

Insane staff.

Half way through a treatment, my injector Danielle shared she was attempting a new technique. I wasn’t asked if I wanted to be a guinea pig. The results looked worse than no treatment.

(husband and I had good results before, so after a “please ask before attempting new techniques” we planned to return.)

I also asked to see my session photos. The receptionist Ali said “sure” a few times until texting “this is my first priority, but it would take me an hour of uninterrupted work to do, and I’m busy.”

At our next apt. I said those texts made me uncomfortable, and asked to use my phone for photos (or take one on the iPad and one on my phone) so I’d have a copy.

The receptionist started crying and left the room to get managers. Plural. Her making me uncomfortable made her break down. Wow.

The injector also looked like she’d been crying (bloodshot teary eyes and shaking hands) before we came in, so much so that my husband asked if she was okay.

We left as the managers arrived because it was too intense and emotional and...

I came to the Appearance Care Center for Botox, and I was nervous because it was my first time getting injectables. I talked with Danielle about my concerns and told her that I was hoping to soften my forehead wrinkles and "11" lines. She explained how Botox worked, walked me through the entire procedure, and made sure I was comfortable at every step. She offered to numb the area beforehand but I decided to go without, and the pain was surprisingly minimal! It just felt like a tiny pinch, and after a few seconds the pain was completely gone. The results appeared slowly over the next week and I am SO happy with the results! Everyone was so welcoming, patient, and friendly throughout my entire visit. I highly recommend ACC, and I will...

I came to the appearance care center for my first laser treatment, clear + brilliant. I was a little nervous about the pain level, I didn’t know what to expect. Alison, the receptionist was so welcoming and got me prepped for the treatment. She was so sweet and answered all my questions and made me feel so comfortable and at ease. Courtney was my provider and also so sweet and professional. She talked me through everything she was going to do and was super informative about the treatment and also answered some questions that I had after. I was surprised there was almost no discomfort from the treatment and I got great results! Loved all the ladies here and absolutely recommend…...