Silver Loft - South Town — Local services in Sandy

I stopped by a few weeks ago looking to switch out a nose stud for a small diamond. The lady working there acted completely annoyed that I was even there. She was wrapped up in a conversation with a neighboring shop employee and tried to get me to leave as fast as she could. When I asked her what sizes of diamonds that they carried she rolled her eyes and told me that I should know what size I want. I continued to ask her a few more questions and she continued to talk down to me. I decided to obviously take my business elsewhere. My 7 year old daughter even picked up on how condescending and rude she was... “mom why doesn’t she want to help you with your questions?”. I will never buy...

I went in today, Stuart helped me out. Extremely nice guy did what he could to help and went above and beyond! Had great customer service and he welcomed me before I could ask for help. He helped out some other customers as I was looking around, and he was making them laugh and have a good time from what I could see. He is an extremely helpful employee and I loved his service! If you ever go to this store and Stuart is working, you are in amazing hands, 10/10!...

Caitlyn was outstanding. I wanted a particular ring and my size was not here. She searched the place high and low. She found the same style ring in another box, that fit me just fine. I would have been heartbroken if I did not get that ring. Thank you Caitlyn for going the extra mile. You deserve a raise for being an employee who cares about the company and...