Incredible customer service. I purchased a beautiful ring ten years ago from these folks. At the time I recalled that they said lifetime customer. After ten years my ring was distressed. Not one location I stopped at would touch or attempt any repairs. I was traveling in my fifth wheel and decide to do a return trip to Santa Fe New Mexico. Amazing! Just as I thought I was not going to find the jewelry store I turn the corner and there it was. I walked in and I asked how long has the store been there the person stated 29 years, I asked was it a family jewelry store, he said yes. So I asked my wife to retrieve the ring from here purse. I showed it to the gentleman. He said this is our ring and you are a customer for life he fixed it for free and even paid for the shipping back to my house in Florida absolutely incredible customer service and commitment. Thank you so much.I wish there was a way I could post a picture of the repair that you did to my ring its absolutely beautiful. I figured out how to...
Read moreI love Kenny’s on the Plaza. I’ve know this place for many many years, I had the honor to met Kenny in person he was a great man. I’ve purchased Jewerly from this place and they have the most Beautiful Jewerly. The Quality is fantastic. The Diamonds they have are flawless I wouldn’t go anywhere else. The customer service is Awesome. Every one makes you feel like family and they are there to help you and to make sure you have the best and helps you design what you want. They fulfill every dream a woman would want and more. So when your in Santa Fe go visit Kenny’s on the plaza. And Natalie is the bomb. She will help you and she goes way beyond for you. Thank you so much Natalie and Carmella and yes of course Mark. You won’t go wrong buying a fantastic Jewerly from Kenny’s on...
Read moreWarm customer service and a lovely experience all around! I bought a ring here about 7 years ago - it is a one of a kind opal and onyx inlay ring in yellow gold - a stunning work of art. The salesperson was so helpful and buying it was a great experience in itself. But what is more is that when the ring needed a tune-up (a tiny stone inlay went missing) they were so amenable and generous! A task that jewelers in my home town would not touch (or quoted me at $500!) Kenny's did as a courtesy! My ring came back polished, stones all accounted for, and shining as new as the day I purchased it.
Amazing artists sold by fair people....
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