Kohl's — Local services in Savannah

Let’s begin by this is a general review on Kohl’s Corporate. We have a Kohl’s Charge account, have loved it up until this point. We are trying to buy a house been in the process for 4 months now and we needed the balance paid off in order to move forward. Paid it off as requested by our broker, they need a statement from Kohl’s proving it was paid with and updated balance so we can close on our house. Kohl’s has FAILED to provide this statement for us. We have called everyday for 8 days now and they keep telling us it can be faxed in 24-48 hours... 8 days later it is still processing, it’s been escalated twice and NOTHING!!! NO ONE FROM KHOLS HAS HELPED US! We have tried all the social media platforms and made SO many phone calls and everyone keeps giving us the run around. We are going to lose this house and THOUSANDS of dollars because Kohl's is unable to send a two sentence email, or a two minute fax. For a company that’s been around since 1962 sure does lack the technology needed to be able to make such a simple request possible by contacting your costumer service or even being able to print it on my own! They have no problem accepting your money but have a HUGE problem proving...

I left a previous review with a one star because I was being treated unfairly by one of the employees when I tried to exchange a pair of shoes that didnt fit my son for a pair that would fit him. After getting tired of seeing my son go to school every day wearing a raggedy pair of shoes I decided to call management about the problem, which I should have done in the first place. The managers did everything they could so I could exchange the shoes for a pair that fit. Through management, I was able to exchange the shoes and my son loved them! They really do care about their customers and do everything they can to make the customers happy. I now realize that if you dont get a solution to a problem the first time, you can always go a step higher. Since you guys worked really hard on this issue, I now give you a 5 star. My son is very happy with his new shoes and I am very pleased with...

One of the employees was very rude her name is Felicia I was looking at the clearance clothes when she just cut in front of me and said with a bad attitude excuse me but I need to put clothes where they belong I said oh I’m sorry she turn around and again with a bad attitude asked me are you looking for something in particular I said no I’m just looking then I asked her are you done now? she said NO BUT what can I do so I moved to where she wasn’t working at and then she grabbed and shoved my cart of clothes and move it with a really bad attitude without asking if it was ok to move my cart at that point I was very upset and I said this is disrespectful I am going to talk to the manager Christina which I did talked to her I don’t know if she went to talk to her or not but I was definitely not pleased with...