Tara Haunted Tours — Local services in Savannah

DO NOT WASTE YOUR MONEY!! This company has also blocked me from reviewing their Facebook page! Yet still has al of our $$! We brought a group for the Boos and Brews tour and we’re so very disappointed. From the very beginning Stephanie, the tour guide, was very unprofessional! She let me know first thing that she had issues with another group, and after words told one of the customers “bye bitch” and saluted her! From there Stephanie continuously told us we were like herding cats, mind you, there were only six of us (3 not drinking at this point). The first 20 minutes she went over rules such as; we were not to speak when other tours were around. She reached out and grabbed one of our group and wouldn’t let her cross the street until she said she was allowed to go. As we were arriving at our fist stop we asked if we could stop in at another place as well, instead of explaining that she had a routine she very forcefully said “NO NO NO” and left it at that.

When we arrived at Moon River Brewing, she said we were not to drink until after her tour, then became extremely agitated when a group member asked to grab water before going to the basement.

Upon entering the basement we met an employee who scared the daylights out of us (he laughed it off as well), at that point Stephanie ran over and started telling us we had to be quiet. Mind you, we were all just laughing WITH AN EMPLOYEE, at a very loud brewery at 9:30pm!! Stephanie then said she was going to sit a bit while we looked around. One group member asked the employee who was still in the basement,about the back room he was going in. He replied “come on” and showed her some of the architecture where they house the can goods. At this point Stephanie ran over screaming for her to come from the room. Our group member was so uncomfortable with the exchange that she promptly left the room, went upstairs, and left all together.

When another member of our group asked me asked if we should get our money back Stephanie became extremely hostile and “called her manager”. I asked to speak to her as well, she Had someone on the phone who was extremely sick and could barely speak. I apologized for the inconvenience, And let her know that Stephanie’s behavior was unacceptable. Her manager let me know that she would speak to her boss and see what they could do if we would be leaving the tour to get our money back. When I went to hand the phone to Stephanie, she snatched it out of my hand and stormed halfway up the steps. From there she continuously pointed her fingers at me and became even more combative. At that point I had enough and we got into a shouting match. Where Stephanie let me know we were not her customers and not only was the tour done, we were to leave Moon River Brewing immediately. 30 or so minutes later she pushed passed us on the sidewalk.

Upon calling today, her manager called me a liar multiple times. She also said she spoke with Moon River and they showed tapes of this all going down and that Stephanie did nothing! It was all my groups fault.

I have spoke with Moon River Management and they let me know they have not spoken with Her manager or given any tapes.

Not only did The manager at Tara haunted tours Refuse to give me her name. She let my husband Know that if we emailed or reached out to the owner she would be screening all calls and emails prior to him receiving them. As the owner was stuck in Australia due to Covid restrictions.

I have never experienced this type of service!!! It is sad to know that there are businesses out there treating their customers this way. Especially when they are willing to supported them through this pandemic. They make local businesses...

Giving two stars, because I'm feeling nice. Don't waste your money if you are expecting to go to 3-4 bars, and to be spooked. This was more like a regular walking tour to tell about the history of that town with a stop every hour and fifteen minutes. If that's what you are looking for then, this is the tour for you. We started a little late, which wasn't a big deal, but we weren't finished by 8 pm. Also, we had a group of 17, which was way too big, they need to cap it at like 10. It was August so it was hot (they can't help that) -- but they could maybe shorten their stories about some of the people into town that have nothing to do with the bars that we are supposed to be seeing. We stayed in front of the cemetery for 45 minutes or longer - no joke.. We stayed in the bars maybe 10 minutes or so then were back outside. I learned more about the Davenport house, than the actual bars that we saw.. It is an hour or more between each bar stop, to us that wasn't bar hopping that was just walking around Savannah. The group that was with us was just as disappointed as we were. I don't mind the history, but a haunted bar tour, should be mostly at the bars...not worth the money in my opinion. Buy the 6 dollar book from the gift shops and do your own tour if you're going to waste your money on this.

When have you tried to contact me about my review, I don't have a single email, text, call, or even a facebook message from you. You may also disagree with my review all you want, but it is still my review. Meaning it is my opinion of your establishment. You say I'm exaggerating my experience, when that is completely false, we started at 530 and still "touring" at 8:20 and were not finished. You don't believe that I didn't enjoy it, what about the other 16 girls that left before the tour was finished. That should speak for itself. Don't try to come at me with you reply, on trying to make me look like I don't know what I'm talking about. I'm not the only bad review out there -- and I was nice in my review. Maybe learn to take some criticism, and learn from what I'm saying instead of being defensive about your false advertising. If I wanted a regular walking tour of Savannah, I would have signed up for one and I didn't. So no, you're actually wrong, Mr. Russell, the tour you provide was not enjoyable for me and the other 16 girls we were with. Did we ask for our money back? no.. So take the review, learn from it ( because you weren't there with us - keep that in mind) and move on, and make your establishment better - instead of putting down your customers. How you are still in business and you speak to people that way seriously...

Wow… What a wild ride! First of all, our tour guide Amanda was very knowledgeable and told a variety of stories at each location that I had not heard before. I learned several new things about the general history of Savannah that were fascinating as well!

Now, our last stop was Moon River Brewing, which I’ve always heard was haunted, but I’ve never had an encounter. During this tour we actually had the opportunity to go upstairs to the 3rd floor, which is where things got strange. One, it’s very hot up there (no AC). Two, the space is incredibly eerie. It’s not been converted or renovated, and has only ambient light. Walking into the space, there was an immediate feeling of physical heaviness. One of my friends actually refused to enter the room. Those of us that did walk in were quite unsettled. I took a few steps towards a doorway at the back of the room, looked into the adjacent (very dark!) space, and immediately had a feeling of “Don’t look in there.” My other friend with me had the exact same feeling of dread and physical heaviness. Needless to say, we hightailed it out of there pretty quickly and retreated to the basement! Come to find out that a well-known and malevolent presence frequently accosts people in that exact space. We had no knowledge of this when we walked in. Creepy for sure!

All in all, this tour was entertaining, informative, and left me with an experience I won’t soon forget. Try it...