Came in to check on their rings because I was looking for a wedding band. I found some rings I really liked and when I asked the man inside if he had any in my ring size he seemed really annoyed by my request. In the end it seemed he didn't have the size I needed (after checking multiple bags). After declining the owner's suggestion to look at other rings that could be resized (I wasn't interested in that style), he rudely grabbed the tray of rings and placed them back in the case without a word to me and huffed away. I then asked if I could take a picture of the ring so I would have an idea of the style of ring I was interested in and he rudely told me "Bye" and asked me to leave the store.
It's fine that he didn't want me to take a picture (I don't fault him for not wanting me to do that), but his rude manner was uncalled for overall. Not to mention, as we walked out, he continued to berate us under his breath.
It's a shame that he acted the way the did. I hadn't found any rings I liked until I visited his store and I was fully prepared to buy a ring here, but I suppose he did not want my money or patronage. In the end, I would recommend avoiding this store unless you're prepared to only buy what he wants you to buy and suffer his rude personality. I wish there was a option for half stars, but there isn't so I'm giving this a very low one star.
If you're looking for a jewelery store that actually cares about customer service try checking around the building for Chantelle's Collection. I gladly ended up spending twice as much money there because Mostafa was so nice and helpful. You won't regret your...
   Read moreThe man that runs this store is the rudest, nastiest man I have ever dealt with in my 63 yrs. I went in to look for a gift and possibly something for myself. I asked to see a pendant and he brought it out to show me. It was more than I wanted to spend on a âgiftâ so I asked to see a ring for myself. He said to me â those are more expensive than the pendantsâ and he was so nasty to me when he said it. I said to him âyou donât know what I can and can not affordâ his reply âwell the pendant was too expensive for youâ at that point I lit into him and told him I wouldnât dare spend a penny in this store and how dare he treat anyone the way he just treated me and how dare he assume what I can and can not afford. He told me that Iâd be better off shopping at âWalmartâ. I went into another store and spent a few thousand dollars on a couple pieces and was treated with the utmost respect. DO NOT SHOP IN THIS STOREâźď¸ The man in there had a foreign accent. Definitely not from America. Incredibly RUDE. PS, I sell Fine Jewelry in an upscale store and do very well. I also dress nice always, especially...
   Read moreWas shopping in Oldtown Scottsdale and unfortunately went into Sanni. Owner greeted us and we said we would like to see a few things. He reluctantly began showing use jewelry. He didn't like showing us ladies several different items and started to become agitated. We asked him if we were keeping him- he said he was open for a few more minutes. We asked him for a business card and he said no. Then he became rude and verbally insulting. Told us we weren't going to buy anything! We did nothing to provoke him. He decided he didn't like us and wanted us to go so he would accuse us of taking something. It's obvious this man is mentally incapable of dealing with customers. He has mental issues as we all (6) left his store completely insulted! We mentioned the incident to another store owner down the way who confirmed "he has issues" and insults customers daily. Aside from the fact he had nothing unique nor was his jewelry Native American as he said it was. It's ALL machine made from CHINA. This...
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