CHANEL — Local services in Seattle

Went here after school with my mom and her friends (I refer to them my aunties btw) since they were in town and wanted to look around for themselves and gifts for us; as well as my mom wanting to get something there for herself and I as well. We were mostly ignored while browsing at first until my auntie went to one of the ladies by the wallets for help with colors. They seemed pretty okay until my aunties were deciding which ones they wanted and one decided they wanted the less-pricey option simply bc she preferred the design better for herself. The lady seemed rlly disappointed in her choice and tried pushing her to go for the other option; however, I knew she only chose that option for likes bc the caviar texture matched most of her other purses so it seemed like a clear preference option. However, that lady really continued to kinda glare and seemed kinda pissed at my other auntie for not getting what she wanted her to. I was looking at the scarves display in the meanwhile and asked another employee inquiring about it; however, she ignored me. I mean I am just a teenager and I was still wearing my school uniform when I came; however that was just very rude. She was aware too I was wanting to purchase as she suggested my mom go look at the scarves while I was next to her and my mom telling me to go look there if I was interested while she checked something else. Very disappointed in their behavior. The only people they seemed willing to talk and service were my mom and one of my aunties. They were rude to me and my other aunt and completely ignored the other which made her take her business to Gucci. Honestly, please do not come here unless you want to be hounded by gold diggers. Hermes was much more welcoming towards me when I left mid way to explore; and was pleasantly welcomed and given a nice explanation of the display and this season's design concepts. I felt very welcomed and encouraged by the lady to check it out and was not judged at all when I wanted to purchase. So happy I did! Overall 0/10 location. My mommy may have been fine with no qualms but this cashmere scarf is the only sign of purchase I will have with this store. You should take your Chanel business...

I recently had the pleasure of visiting the Chanel boutique in downtown Seattle with my wife, and we were blown away by the exceptional service we received, particularly from sales associate Ryan Abe. From the moment we stepped into the store, the ambiance was sophisticated and welcoming. The displays were impeccably curated, showcasing the latest Chanel collections in all their luxurious glory. However, what truly made our experience unforgettable was Ryan's attentive and personalized approach. Ryan greeted us warmly and took the time to understand my wife's preferences and style. With his vast knowledge of the Chanel brand and an eye for detail, he expertly guided us through the various offerings, highlighting the unique features and craftsmanship of each piece. His genuine passion for the brand was evident, and he eloquently explained the details behind every design. What truly set Ryan apart was his ability to anticipate our needs before we even expressed them. He carefully curated a selection of items tailored to my wife's tastes, making the decision process effortless and enjoyable. His patient and unhurried demeanor allowed us to fully appreciate the beauty and quality of each piece, without ever feeling rushed or pressured. Ryan's outstanding customer service extended beyond the initial purchase. He provided invaluable advice on styling and accessorizing, ensuring that my wife's new Chanel pieces would seamlessly integrate into her existing wardrobe. His attention to detail and commitment to creating a truly personalized experience left a lasting impression. The Chanel boutique in downtown Seattle is undoubtedly a destination for luxury and sophistication, but it was Ryan Abe's exceptional service that truly elevated our visit to an unforgettable experience. His professionalism, expertise, and genuine warmth exemplify the epitome of luxury customer service. We cannot recommend him and the Chanel Seattle store...

For those people who say they had the best experience at this boutique I question the integrity of their review. Honestly, very said that the Neiman Marcus closed down because that is where I used to shop Chanel at and went to the one in Downtown Seattle and I have never been more turned off. The SA's are incredibly rude and judge you as soon as you enter. The male who "helped" me literally looked up and down at me as if I was some peasant and not worth his time to help me out. Granted that boutique does not really have much inventory. I went in to go shopping and on my mind I wanted a cardholder just to shop around and possibly a bag, but right from the start he said, "Nope. All gone because of Mothers Day, I'm sorry." Well I am sorry to you sir because I will not waste my precious dollar at that store. They do not even deserve one star to be completely honest. That Chanel...