I don't think I've ever written a review this quickly before! I went to this Ace because I bought a full gut job house in the area and my weekends are spent going to hardware stores to see what might help me move my projects along faster. ;)
I went in today just trying to get some paint supplies but I wandered over to the plumbing section to see if I could find some caps to seal off one side of the two way water valves under my kitchen sink (while I wait for the dual shut off valve version to be delivered). Nick was working on the weekend and he totally saved me with $5 worth of supplies. I got two sizes because I wasn't sure what crackhead methods were used to install the fridge water line and the dishwasher water line (the former owner used painters tape to seal - not blue plumbers tape, so we were off to a good start). Well the two pieces Nick got for me were perfect to shut off the dishwasher line AND the fridge line. What a bonus! Now I have my sink up in working order and my family doesn't want to kick me out of the house! Hahahah. Thank you so...
Read moreI've been twice to get some help with a simple plumbing adaptor and washer to fit that adaptor.... I've now talked with 2 different employees who not only did not help, but they just pointed to a rack of hundreds of adaptors and fittings, one of which might work... I've now been back and forth to this store 3 times in 2 days and still did not end up thru guessing, a proper adaptor and washer to go on our toilet... I'm not a plumber, in fact I'm probably an anti-plumber, but ACE advertises a helpful store where you can rely on good advice... I've been offered no advice at all, and left to my own best guess each time I talk with someone here at this store... I also live in Paradise, CA and that ACE is completely different and they are helpful, so this must be a very bad set of employees who can care less about their...
Read moreThe staff is very hit or miss. Some are nice, but one man will help you find something and then loudly (and inaccurately) tell their coworker that they were helping a “young girl” who was “sent” to get screws and had no clue what she was doing.
This is extremely rude, inappropriate, and creates a hostile environment for women in hardware stores. I was not sent by anyone, and I am not a young girl. I am an adult woman, and the only thing I didn’t know was if the screw I needed to match for my license plate was metric or standard. If I hadn’t accepted the help which was offered to me immediately upon entering that aisle, I would have taken longer but would have found the screws I needed and left with my dignity. I don’t recommend this place if respect is...
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