The Bagel Den — Restaurant in South Snyderville Basin

I'm honestly done. I've given this place too many chances, and it just keeps disappointing me. Every time I order a bagel it is literally only warmed up. Not toasted. I ordered it very well toasted this time and it literally came LIGHTLY toasted, which in comparison to every other time was great. I went back and asked them to toast it more. 20 seconds later one of the girls walked back to me holding the bagel and asked me if it's okay. Still not what I wanted but didn't feel like dealing with it anymore. Mind you the place was empty. I understand if they're busy and have a lot of orders but there was literally one other person. Not to mention a month ago we came and ordered two breakfast sandwiches and they came Not toasted, just lightly warmed up and the cheese was COLD. Literally just pulled it out of the fridge and put it on the bagel without even melting it. Takes 10 seconds in the microwave. Not to mention on multiple occasions we ordered a caramel macchiato which comes with caramel sauce and vanilla syrup and asked to get SF vanilla instead of regular and they kept charging extra for the substitution?! The last time the drink...

Who remembers when bagels used to be 25 cents? I'm not that old but I remember and it's really hard to pay $3 now for one bagel. Stopped in for a breakfast bagel sandwich before our hike. It was a Sunday morning with a fair number of tables filled with locals but no line at the register. I miss the old Park City coffee roasters which operated out of the space. While bagel den has clean industrial lines, it's the missing cozy charm a local coffee house should have. They're also seems to be a lot of wasted space since the remodel that is obvious and awkward. The only bright spot is the back side room that is much quieter (sound insulated?) with those Central Perk vibes you hope to find in a coffee place. Mixed matched cushioned couches and chairs, accessible outlets for work and recharging. The coffee was nothing special. The boyfriend liked his hazelnut. My French roast was just okay. Same with the bagel sandwich. Just okay. I prefer the ones from Park City bread & bagel. By the way, The bagel den has not gotten the memo to stop charging for...

The new PC Bagel Den needs some help and training with their new store. Our take-out order was wrong. We order the sausage, egg & cheese bagel to go and after we left the Bagel Den we realized they gave us the wrong order of bacon, egg & frozen pepper cheese. Too late to return it as we were on I-80 when discovered. We also purchase an everything bagel for later in the day and after 4 hours it was rock hard! The most disappointing thing was watching the new, young employees making the sandwiches. Not wearing gloves and continued to snack on the cooked bacon at the station where the bagel sandwiches were made. They had only been open for a week and it was pretty disorganized. They will get the operation running better in time yet the quality of the bagels were far below that of Einstein Bagels.

We wish them luck and we will spend our $ somewhere else with better...