1.5 but on the lower end, Braedyn was his name, made me feel conned out of 200 nonrefundable dollars. I told him my laptop wasn't turning on right and kept shutting down. He said it was likely a software problem so not covered by warranty. could have paid 200 for repair and memory recovery, but he pushed me to buy a 200 dollar yearly repair subscription instead. Turned out to be hardware SD problems, memory could not be recovered, and my warranty covered it. Subscription was...
Ā Ā Ā Read moreWifi not working properly and the last time someone worked on it to improve it was the geek squad when I bought a wifi booster from Best buy. I went there today to get help and they now want $150 to just come out, no matter if they are able to fix it or not. Sounds like a rip off to me . I'm very disappointed and I did purchase their protection at $179....said I got an email explaining the change. Must have...
Ā Ā Ā Read moreWorst customer service. Iām so sick of hearing someone with barely any English on the other end when trying to get help. I wanted to report scam emails I received saying they are geek squad and verify I did not purchase anything but the customer service person did not care at all and seemed annoyed with me even calling...
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