Saks OFF 5th Vision Express — Local services in Town of Hempstead

We had a bad experience here. I was enticed by the groupon discount of 90% off pair of glasses, only to find out max discount is $150. Worse I observe that they usually discount people anyway $100 just to buy from them. I ended up paying close to what I usually pay for a pair of glasses like Cohen's or Lenscrafters, nothing special. Order finally came in close to a month since I purchased and the reason is rejected quality control and lens not properly made so they had to return it to lab. On inspecting the finished product I noticed the screws on the frame were worn out. Product has 1 year warranty but I was told they dont have an onsite lab and must be sent out when in need of repairs. Sorry but I dont recommend coming here for prescription glasses and beware of their...

Terrible experience! I went for prescription glasses and was offered a free exam, but the equipment was outdated and initially didn’t work. After finally getting it to run, the lenses I received were completely wrong. They redid the exam - results were totally different- but the second pair was just as bad. I asked to pay only for the frames, but was refused and treated rudely. After four trips and no proper solution, I had to dispute the charge with my credit card. Avoid this place - poor service, inaccurate exams, and...

Vision express is an excellent shop for glasses. They offer some of the best quality options for glasses out there. They have an awesome selection of reasonably priced designer frames. I had never heard of them until a month ago. The optical employees are very helpful and know what they’re doing. I would’ve never expected to get prescription glasses out of Saks Off 5th, but it turns out I got the best glasses ever! I definitely recommend them to everyone. Appolonia was excellent and very...