I typically don't write reviews because I'm generally in agreement with the majority. I've been to De-Al a number of times of the last year or two for both cut and color as well as my daughter's hair. I got my last cut in late December and noticed a few days later it was uneven. However, being a work from home mother, my hair is almost always up and my schedule has been insanely busy with extremely long work days. I tried calling a few times to rectify the situation, but it was on a Sunday and Monday when the salon was closed. This was definitely my own fault to have waited this long. However, I finally was able to call today and was told I'd have to pay for a new haircut to fix the issue. Before I wrote a review, I tried to ask to make sure they wouldn't help resolve it. Their explanation was that it's been 8 weeks and my hair my just grow back uneven, even though I explained I noticed it was uneven from early on and was just too busy to do anything about it. I won't names because I think everyone is human and can make mistakes. I'm mostly discouraged by how the situation was managed and the lack of customer service. I was happy to have gone here out of convenience and have been for almost two years to the same cut and colorist, but I will definitely be looking to go somewhere else...
Read moreI love coming to dé-al salon to get my hair cut and styled by Olivia, and I couldn't be happier with the results. From the moment I walked into the salon, Olivia's friendly and professional demeanor put me at ease. She took the time to listen to my preferences and offered insightful suggestions that complemented my style.
Throughout the appointment, Olivia demonstrated exceptional skill and attention to detail. She worked meticulously, ensuring that every snip and style was perfect. The end result was a haircut that not only looked fantastic but also felt easy to maintain and versatile for different occasions.
What stood out most was Olivia's genuine passion for her craft and her commitment to customer satisfaction. She made the entire experience enjoyable and left me looking forward to my next visit. If you're looking for someone who combines expertise with a warm, personable approach, I highly recommend Olivia for all your hair...
Read moreDe-al salon is a beautiful salon with friendly and welcoming people. The reason I go there is for my hair stylist, Scott and my colorist, Lesley. They are both amazing at what they do. I have been having Scott cut my hair for years. He always listens to exactly what I want to do and will offer suggestions on what will work better for me, based on my features. He’s always willing to try new styles and has suggested quite a few himself. I am never disappointed leaving his chair. Lesley, my colorist, is equally as receptive to my ideas. I have been a lot of different colors, some at the same time (hello, rainbow hair!), and she is always willing to work with me with whatever I want to try. She knows exactly how to place the color to work best with the fantastic cut I got from Scott. I highly recommend De-al salon and Scott and Lesley, both amazing at...
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