Do not go to this place to buy anything! I bought a “new” washer and “new” dryer. I was told they were brand new and came with 30 day return policy, which anywhere else only g is ves you up to 72 hours (that’s what the employee said at least). I also decided I wanted two of those storage lifts that raises your machines. He only had one but he had another that was a mini washer and he said he’d give it to me for half off and have it delivered that same day. It was actually delivered before I even got home, but instead of putting it in the laundry room or even somewhere else more convenient, he put it right outside of his box truck in front of the only small pathway we had through our garage into our house because our whole house was being remodeled on the outside. So when I got home, I had to figure out how to move a washer and dryer out of the way just to get inside. Once they were at the house it was clear that these have been used before. There’s dings everywhere. The washer was full of water inside when we opened it. I called The story immediately, but did not get an answer. I called two more times that night with no answer. I think called the next day a few times, but no answer. I intermittently continue to keep calling and never got an answer. Mind you, it wasn’t that simple for me to just go down to the store since I had a new baby, construction workers all over my house, and just got done burying my grandmother. About a month later, the dryer stopped working correctly, but luckily my husband was able to figure it out since they again would never answer the phone or return my voicemails that I left numerous times. I now know better, and will pay more for one that I know is truly brand...
Read moreThis is a place where you can get appliances for hundreds of dollars less than the retail price. I knew there was some risk going into this but my friend recommended coming here after he bought his fridge, so I thought I would give it a shot.
I bought a washer dryer laundry center and the delivery folks tested it before they left and everything seemed to be in order. Later in the wash cycle, during the draining phase, I discovered that the drain hose was leaking. We only tested for 5-10 minutes before they left so it wouldn't have been spotted anyways. I took a bunch of pictures and asked about getting the hose repaired, I found out that there was a puncture in the hose that was taped up, but obviously it wasn't good enough to prevent a leak. I contacted the store manager about this and he said he would order a new hose.
I waited a few days and when it was clear this wasn't getting fixed as soon as I needed it, I offered to buy and replace the hose myself and asked for a little compensation for my trouble.
The store manager agreed and gave me back the money needed to buy a new hose. Overall, it wasn't a perfect experience, I was a little annoyed they installed a hose with a hole in it, but their willingness to work with me when I decided to fix it on my own was appreciated. Overall I'm just glad things worked out and I saved a bunch of money. ...
Read moreHi all - I am in middle of my home renovation and tried Appliance4less based on my contractor recommendation. To be clear, products sold at this place are not 100% new and covered under manufacturer warranty. Also, expect some dents. So, I recommend buying products at your own risk.
Pros: Price of Product and 3rd party coverage; looks New; Friendly staff; Seamless delivery; negotiable Cons: no manufacturer warranty; dents (not all products); no easy returns/refund guaranteed; buy at your own risk
The refrigerator I bought worked well and the sale was seamless. But I got a bigger cu.ft one which didn't quite fit well into my new cabinets. So, I requested a return, and it is not what I expected. They straight away cut 50% restock fees and said they would return rest 50% after testing. Later they said multiple components in the refrigerator are not working and cannot process a refund. I also requested to purchase other products in return for the refrigerator.
Overall, I do not recommend this store for people who don't want to deal with returns/ non-warranty issues. I do recommend this store for condo, multi homeowners or friends who cannot afford the full price of the products through retailers like Costo, Home Depot. Some products may work simply...
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