I had an incredible experience at Tysons yesterday. The store is absolutely beautiful, bright, welcoming, and thoughtfully curated. Katie went above and beyond to make my visit special. She was not only knowledgeable about the pieces but also genuinely kind and attentive. She gave my daughter a couple stickers and water while we shop. You can feel the positive energy the moment you walk in! I left with jewelry I truly love, and an experience that made me want to come back again and again. Whether you’re shopping for yourself or a gift, this location is a gem....
Read moreWalked into the newly open store to possibly buy some diamond earrings. There were 3 employees, one of whom I believe was the store manager. There was only 1 other customer in the store at the time. No one bothered to look at me let alone say hello. I browsed the store for a good 7 minutes without any one of them acknowledging me or servicing me which made me feel like it was maybe because I am black?? The store looked great but that doesn’t matter when the customer service is in the trenches....
Read moreI popped into Gorjana Tysons kind of on a whim, and I’m so glad I did. The store has such a calm, welcoming vibe, and Katie was genuinely helpful without being pushy. She gave me great advice on how to layer a couple of necklaces, and I ended up finding exactly what I didn’t know I was looking for my wife. The jewelry feels really well made, and it’s that perfect mix of simple but stylish. Definitely coming back next time I need a gift or just want to...
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