Computer Plus — Local services in Washington

unbelievable. DO NOT WASTE YOUR TIME HERE! they are absolutely useless and have no idea what they are doing. I called this place first thing in the morning to inform them that i had a water damaged phone that was completely dead and was interested in recovering the data off of it as it is listed as a data recovery center. I was very clear that the phone does not turn on at all. the tech i spoke with on the phone told me that he could extract the data no problem. when i asked for a price and time quote he told me $100 and a next day turn around (sounds perfect right?) so i leave work in the middle of the work day and spend 30 minutes getting to Georgetown then when i get there the manager tells me the phone will not be ready until Monday and that it will be $150. when i tell him i was told something different on the phone he didnt care. I told them i needed it by tomorrow at the latest and he said he would try his best and see what he could do. I was desperate so i agreed. I leave the place and go 30 minutes back to work and wait a few hours then i call him back at 5pm just to see what the status is and he tells me that there is nothing they can do because they have had the phone on the charger all day and it will not turn on (?) When i asked what they did to try and power the phone on he said nothing all they did was charge it. excuse me? i TOLD you it didn't power on and was dead and that was the entire point of bringing it to a TECHNICIAN. he said there was nothing he could do and that i needed to come pick up the phone. when i asked what exactly he did try to do to fix the phone he blatantly said "nothing". this place is an absolute waste of time and don't even bother coming here because they clearly do not know what they are doing nor do they care who they...

I truly can't say enough good things about Phillip, who runs Computer Plus. I would give him 10 stars if I could.

I originally found his shop when I was looking for someone to help me get an old computer I wanted to donate to a social agency up to speed. From the second I called to ask for procedure and prices, he was incredibly pleasant. When I explained what I needed the repair for he said he would give me a good citizen discount and loved what I was doing to help out.

When I took the computer in, he was just as lovely, and even fixed my personal laptop, which was missing screws on the bottom, while I filled out some paperwork.

He has been in his building for 20 years and it's obvious why. His customer service is more like friend service. I don't think he has ever met a "customer" in his life! They are all "friends" to him! He ended up donating his own laptop to the social agency in place of my old computer as he said it would be better for them! What a guy!

I then returned to Phillip when I stupidly spilled coffee all over my mac. I called him and he picked up right away (unlike the Apple store or any other computer shop I can think of). He told me what to do to keep the damage from getting worse and obviously saved the day because when I took it in, the liquid hadn't penetrated the back of the computer, just the keyboard so it was a much easier fix!

He ordered the part immediately and my computer was back in my hands the next week day (I took it in on Friday before the Fourth of July and I had it by Tuesday afternoon!).

I highly highly recommend Phillip and will always go to him for any computer issue. He is honest, charming, very knowledgable about IT, and a truly...

Far and away the best computer repair in DC, and let me tell you why. I had my custom PC fixed here once in 2019 - they had it fixed completely in a couple days and for under $300, even though they had to buy a replacement component.

I had an installation a week or so ago I was not feeling ready to do myself. Best Buy was my first try, but the service just to set an appointment was bad. I asked Computer Plus to help me out, and they did the work in just a few days, the majority of which was waiting for a part to be shipped in.

The owner has been in the business for almost 30 years, so his prices are reasonable and reflect the experience of the team and the care they put in. There is also an option right on your initial ticket, to request an estimate before the staff begin work. I cannot recommend them highly enough. Imagine what they can do for your...