Natuzzi Italia West Palm Beach — Local services in West Palm Beach

I cannot recommend Patrick LecLerc highly enough. We've never actually met Patrick in person, rather having done business via texting (including while inflight on a plane, lol) and the occasional phone call. In 2024, we purchased from Patrick: a sofa, 2 recliners and their corresponding ottomans, a console table, 2 ottomans for the console table, and 2 swivel chairs. Next up: a dining table and chairs. Patrick's taste is impeccable and his service is outstanding. If he is not available he ensures a member of his team is at the ready to cover. He is a person of high integrity and he makes the process fun. Our home is stunning and I attribute that to a large degree to Patrick's involvement. Thank you, Patrick! We appreciate...

PATRICK IS A SNOB and will forget your order if you don’t remind him to deliver it. The guy is only concerned about his commission and could care less about you and or your furniture delivery. I had the worst experience with the WPB store and do not recommend them to anyone. I ordered my master bedroom furniture for $14,000 and never received it. When confronted, Patrick blamed a delivery service that was a lie and actually forgot to enter my order in the system for delivery. But he was paid handsomely for my sale. What a bad representation of fine Italian furniture. So I canceled my order and purchased it from Modani instead at least they’re...

Visited the store today with my family and when my 2 children approached a dining room table with faux fruits in a bowl, the lady behind the desk immediately aggressively shouted “NOOOOOOO” and we were forced to walk out. We were shocked by how rude she was as my children hadn’t even touched anything and if they did and if they broke anything, it would obviously be paid for so it was definitely unnecessary. Such a nice brand and store but horrible customer service. They just lost a...