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Pompette — Restaurant in Brisbane City

Name
Pompette
Description
Nearby attractions
The Commissariat Store Museum
115 William St, Brisbane City QLD 4000, Australia
Queens Gardens
144 George St, Brisbane City QLD 4000, Australia
The Wheel of Brisbane
Russell St, South Brisbane QLD 4101, Australia
Waterline Park
Brisbane City QLD 4000, Australia
Brisbane City Botanic Gardens
147 Alice St, Brisbane City QLD 4000, Australia
South Bank Visitor Information Centre
Stanley St Plaza, South Brisbane QLD 4101, Australia
Queensland Parliament
2A George St, Brisbane City QLD 4000, Australia
South Bank Parklands
Clem Jones Promenade, South Brisbane QLD 4101, Australia
The Neville Bonner Bridge
153A Stanley St, South Brisbane QLD 4101, Australia
Brisbane Sign
South Brisbane QLD 4101, Australia
Nearby restaurants
Fat Noodle
The Star Brisbane, Level 5/33 William St, Brisbane City QLD 4000, Australia
Dark Shepherd
The Star Brisbane, The Terrace, Level 4/33 William St, Brisbane City QLD 4000, Australia
The Pancake Manor
18 Charlotte St, Brisbane City QLD 4000, Australia
Cucina Regina
The Star Brisbane, Level 4, The Terrace, 33 William St, Brisbane City QLD 4000, Australia
Sokyo
33 William St, Brisbane City QLD 4001, Australia
Sky Deck
The Star Brisbane, Lvl 23/33 William St, Brisbane City QLD 4000, Australia
Han Jan Brisbane 한잔
Han Jan, Shop 3/151 George St, Brisbane City QLD 4000, Australia
Aloria
Sky Deck, The Star Brisbane, Level 23/33 William St, Brisbane City QLD 4000, Australia
Food Quarter
The Star Brisbane, Lvl 5/33 William St, Brisbane City QLD 4000, Australia
Lúc Lắc
Queen's Wharf Brisbane, The Terrace, Level 4/33 William St, Brisbane City QLD 4000, Australia
Nearby hotels
The Star Brisbane
33 William St, Brisbane City QLD 4000, Australia
The Great Southern Hotel Brisbane
103 George St, Brisbane City QLD 4000, Australia
The Star Grand Hotel
33 William St, Brisbane City QLD 4000, Australia
ibis Styles Brisbane Elizabeth Street
40 Elizabeth St, Brisbane City QLD 4000, Australia
Oaks Brisbane Casino Tower Suites
151 George St, Brisbane City QLD 4000, Australia
Adina Apartment Hotel Brisbane
171 George St, Brisbane City QLD 4000, Australia
Capri By Fraser, Brisbane
80 Albert St, Brisbane City QLD 4000, Australia
Queen's Wharf Residences
8 Margaret St, Brisbane City QLD 4000, Australia
Mantra on Mary Brisbane
70 Mary St, Brisbane City QLD 4000, Australia
Four Points by Sheraton Brisbane
99 Mary St, Brisbane City QLD 4000, Australia
Related posts
Keywords
Pompette tourism.Pompette hotels.Pompette bed and breakfast. flights to Pompette.Pompette attractions.Pompette restaurants.Pompette travel.Pompette travel guide.Pompette travel blog.Pompette pictures.Pompette photos.Pompette travel tips.Pompette maps.Pompette things to do.
Pompette things to do, attractions, restaurants, events info and trip planning
Pompette
AustraliaQueenslandBrisbane CityPompette

Basic Info

Pompette

The Star Brisbane, The Terrace, Level 4/33 William St, Brisbane City QLD 4000, Australia
4.8(501)
Open until 9:00 PM
Save
spot

Ratings & Description

Info

attractions: The Commissariat Store Museum, Queens Gardens, The Wheel of Brisbane, Waterline Park, Brisbane City Botanic Gardens, South Bank Visitor Information Centre, Queensland Parliament, South Bank Parklands, The Neville Bonner Bridge, Brisbane Sign, restaurants: Fat Noodle, Dark Shepherd, The Pancake Manor, Cucina Regina, Sokyo, Sky Deck, Han Jan Brisbane 한잔, Aloria, Food Quarter, Lúc Lắc
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Phone
+61 7 2111 6888
Website
pompette.com.au
Open hoursSee all hours
Sun11 AM - 9 PMOpen

Plan your stay

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Featured dishes

View full menu
dish
Sand Crab Salad
dish
Pompette Steak Tartare
dish
Burger Royale

Reviews

Nearby attractions of Pompette

The Commissariat Store Museum

Queens Gardens

The Wheel of Brisbane

Waterline Park

Brisbane City Botanic Gardens

South Bank Visitor Information Centre

Queensland Parliament

South Bank Parklands

The Neville Bonner Bridge

Brisbane Sign

The Commissariat Store Museum

The Commissariat Store Museum

4.4

(91)

Open 24 hours
Click for details
Queens Gardens

Queens Gardens

4.5

(260)

Open 24 hours
Click for details
The Wheel of Brisbane

The Wheel of Brisbane

4.4

(2.9K)

Open until 10:00 PM
Click for details
Waterline Park

Waterline Park

4.7

(44)

Open 24 hours
Click for details

Things to do nearby

The Art of Banksy “Without Limits” Chapter Two – Celebrating 10 years of Defiance
The Art of Banksy “Without Limits” Chapter Two – Celebrating 10 years of Defiance
Sun, Dec 7 • 6:30 PM
91 Queen Street, Brisbane City, 4000
View details
Prison Island Brisbane
Prison Island Brisbane
Sun, Dec 7 • 6:00 PM
162 Alfred St Fortitude Valley QLD 4006, Australia, 4006
View details
Ultimate Brisbane Walking Tour
Ultimate Brisbane Walking Tour
Mon, Dec 8 • 11:00 AM
Brisbane City, Queensland, 4000, Australia
View details

Nearby restaurants of Pompette

Fat Noodle

Dark Shepherd

The Pancake Manor

Cucina Regina

Sokyo

Sky Deck

Han Jan Brisbane 한잔

Aloria

Food Quarter

Lúc Lắc

Fat Noodle

Fat Noodle

3.9

(809)

Click for details
Dark Shepherd

Dark Shepherd

4.8

(429)

Click for details
The Pancake Manor

The Pancake Manor

4.0

(3K)

Click for details
Cucina Regina

Cucina Regina

4.3

(232)

Click for details
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Reviews of Pompette

4.8
(501)
avatar
5.0
13w

Why are you reading this review? Are you on the fence about whether to dine at Pompette? Are you expecting me to conquer your doubts or fears about making this your dining option for the afternoon or evening? Well, let me tell you my story and you can decide for yourself.

I saw Pompette when the Star Casino first opened, but it was the recurring IG reel that roped me in. The ad featured the Ooh La La Banquet, which at the time of our visit cost a mere $54PP (minimum 2 persons).

My family and I love French cuisine and figured we couldn't go wrong by giving them a try. We arrived for our 12:30 reservation and found the restaurant to be a hive of activity, both inside and out. Some of this activity may have been due to the Fire River celebrations, so it it difficult to predict the level of patronage on another day and time. We were checked in for our reservation, then quickly escorted to our table. The clientele were all smartly dressed and seemingly enjoying their meals and conversations. The volume was at a nice level. You could hear people talking, but their works were not discernible.

Our waitress, Lucy, soon came to our table and welcomed us to the restaurant and took our drink orders. I had a question about the Crab and Frite, to which she replied that King Prawn Crumpet may be a better choice for my Wife and me. I ordered two, to accompany our Ooh La Lah Banquets.

Our baguettes and salted butter arrived shortly after placing our order. The bread was warm, crispy, and yeast. The butter was light, and savory. This was a great start to our meal. The prawn crumpets came out next. The dish was a feast for the eyes. Delicately chopped prawns mixed with a dash or mayo, lemon, and caviar. It simply tasted like the sea. I was really pleased that we ordered it!

As we were taking our time with the selection ond dish, the scallops were bought out to us. The serving looked like jewels of the sea dotted on our plate. The sauce was made with pumpkin. I don't like pumpkin... so much so that I won't even carve a jack-o'latern for Halloween, but you should know that the scallop was amazing! I have found that when a chef can reinterpret an ingredient and make it delicious for picky eaters, you have found a true artisan!

Our salmon course was fantastic. My MIL commented that she can never cook her salmon correctly. It will normally be overcooked, and the remainder of times undercooked. This dish was cooked perfectly. The sauce, wilted leeks, and caviar were a wonderful pairing with the fish. It was delicious. The green salad with Dijon dressing was also a welcome companion. The dressing was balanced and lip-smackingly tasty!

Our beef dish was another feast for the eyes! The eye filet had a pink center and was succulent to the point of almost melting in our mouths. The buttery puff pastry and jus combined to create such a gustatory delight. Excellent!

Our final dish was the chocolate mousse layered on top of a berry compote. The mousse was topped with whipped cream, chocolate shavings and a Maraschino cherry. Again, excellent.

I know that I have been very positive about my experience, but this is a reflection of our satisfaction. Were there little piddly things that I could complain about? Of course, but sometimes our energy can taint our experiences.

Pompette reminds me of other top tier brasseries that we have frequented the world over. It was a great meal, but wasn't pretentious or overly complex. I will definitely be coming back. In fact, we were planning our next visit before we had even paid our bill.

After reading this, are you still on the fence? If so, hop down and five...

   Read more
avatar
3.0
36w

Thankfully my friend and I ordered the $88 banquet & not the more expensive ones, because it wouldn't have been worth it.

Long story short I wouldn't recommend Pompette to anyone. It doesn't feel or taste French, particularly either. Service & atmosphere 2 stars. Food 3 stars because it's average.

First, the good things: the bar staff at the champagne bar end of the restaurant were lovely, helpful & knew exactly what they were doing. They made great recommendations & were the best part of the evening. The food is fine. Nothing to write home about.

The bad things: when we arrived, we tried to get any staff's attention to see if the outdoor seating was available to the bar or just the restaurant, and the lady who finally deigned to talk to us spoke to us like we're idiots, & we had to drag every detail out of her. Instead of actually answering our questions, she just kept saying "there's the bar, sit at the bar". It was full, otherwise we would have. Very rude & condescending.

We were in the restaurant for two hours & had 5 wait staff! None of whom communicated with each other or the kitchen. We ordered a banquet & the dishes were coming out SO FAST, most of them moments after a previous dish arrived. Nobody was waiting for us to finish a course to then let the kitchen know to send out the next course. They were just running them out like it was 10 minutes to close. One of the courses came out for one person instead of the two of us. The wait staff should have picked up on at, instead we had to ask for them to find the order for the second person.

Finally, once the last savoury course was hurriedly served, they just forgot about us entirely & we had to ask for dessert after 15 minutes, which was a shared chocolate mousse. Considering how fast every other course came out & how difficult it was to get any staff to make eye contact with our table, we knew they'd just forgotten us. A shared dessert isn't great at this price point either. To have two people digging around in a cup banging spoons at a restaurant that's so expensive felt ridiculous. There was a lot of staff on, but none were coming near our table or making any attempts to see if anyone needed assistance. We practically had to start waving a flag & caling out for someone, in order to enquire about our dessert. We just wanted to get out of there by then.

The restaurant was a din. SO LOUD. The atmosphere is very much like an expensive cafeteria.

The toilets are a packed lunch away, outside & around the corner. Not what I would expect at these prices.

The 10% weekend surcharge is a joke as well. It adds insult to injury that we paid the base price for mediocre service & middling dishes, letalone a surcharge. Just add it into the cost of the dishes.

The seats are very low & very hard. I'm average height but my knees were raised like I was on a kiddy chair lol. I was so uncomfortable by the end of my dinner, having to sit bunched up on a plank of a chair at a weird angle. The tables themselves look like outdoor tables.

I would genuinely never recommend anyone I know to go here, because it just isn't worth the money, is uncomfortable, extremely loud & they don't know how to run a banquet. The food is fine but it's not better than fine. We spent $600 there with the surcharge & including the $200+ bottle of champagne it felt like a $300 experience.

Try a different...

   Read more
avatar
5.0
22w

🌟🌟🌟🌟🌟 “A Whisper of Paris in the Middle of Brisbane — If You Don’t Get It, You Probably Eat at Airports”

From the moment we stepped into Pompette, I felt like I had been swept out of Brisbane and dropped into a velvet-curtained bistro in 1920s Montmartre — the kind of place where the lighting is soft, the laughter is low, and the champagne never stops singing.

Let’s start with the mussels. Oh, the mussels. They arrived swimming (with dignity) in a white wine and cream sauce so delicate it could have written poetry. Balanced like a ballerina between the ocean’s whisper and the deep comfort of French countryside cream. The accompanying French fries were the kind that made me suspicious someone’s grand-mère was secretly working in the back.

Next? Saucisson sec. Perfectly sliced rounds. Mild yet bold, as if they’d been cured by a retired French philosopher living in a vineyard who only speaks in metaphors. France in a salami, truly. Paired with pickles — crisp, sharp, and unapologetic — the whole thing danced on the tongue like a chanson.

And then — the crab roll. Nestled in a soft brioche bun, kissed by Espelette mayo, and washed down with flutes of champagne and a Chardonnay that made me feel like I’d just inherited a vineyard in Burgundy (which, let’s be honest, I almost did — had that court case gone differently).

Special thanks to Munir, who didn’t just serve us — he read our souls. He recommended a bar special so divine, so uncannily perfect, I momentarily suspected he’d been eavesdropping on our dreams. And Luca — charming, clever, and knowledgeable — spun stories around every glass he poured. A true bar craftsman. I’d follow him into battle (or at least to the next round of cocktails).

The vibe? Relaxed luxury. The decor? Plush and evocative, as if Coco Chanel hosted a speakeasy. This place doesn’t try to be cool — it just is.

To those who have dared give this place a low rating: I imagine you season your steak with despair and still ask for “house wine” unironically. Honestly, your opinion is as useful as decaf in a Parisian café.

If, however, you get it — if you know the difference between butter and beurre — Pompette will be your new obsession.

⸻

TL;DR: Come for the mussels, stay for the Parisian illusion, fall in love with the staff, and leave wondering if you’ve just had the best meal in Brisbane — or if you accidentally wandered into a dream someone once had about elegance.

💫 Merci, Pompette. Don’t tell my accountant, but I’m coming...

   Read more
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Posts

D.L. Cohen, Ph.D.D.L. Cohen, Ph.D.
Why are you reading this review? Are you on the fence about whether to dine at Pompette? Are you expecting me to conquer your doubts or fears about making this your dining option for the afternoon or evening? Well, let me tell you my story and you can decide for yourself. I saw Pompette when the Star Casino first opened, but it was the recurring IG reel that roped me in. The ad featured the Ooh La La Banquet, which at the time of our visit cost a mere $54PP (minimum 2 persons). My family and I love French cuisine and figured we couldn't go wrong by giving them a try. We arrived for our 12:30 reservation and found the restaurant to be a hive of activity, both inside and out. Some of this activity may have been due to the Fire River celebrations, so it it difficult to predict the level of patronage on another day and time. We were checked in for our reservation, then quickly escorted to our table. The clientele were all smartly dressed and seemingly enjoying their meals and conversations. The volume was at a nice level. You could hear people talking, but their works were not discernible. Our waitress, Lucy, soon came to our table and welcomed us to the restaurant and took our drink orders. I had a question about the Crab and Frite, to which she replied that King Prawn Crumpet may be a better choice for my Wife and me. I ordered two, to accompany our Ooh La Lah Banquets. Our baguettes and salted butter arrived shortly after placing our order. The bread was warm, crispy, and yeast. The butter was light, and savory. This was a great start to our meal. The prawn crumpets came out next. The dish was a feast for the eyes. Delicately chopped prawns mixed with a dash or mayo, lemon, and caviar. It simply tasted like the sea. I was really pleased that we ordered it! As we were taking our time with the selection ond dish, the scallops were bought out to us. The serving looked like jewels of the sea dotted on our plate. The sauce was made with pumpkin. I don't like pumpkin... so much so that I won't even carve a jack-o'latern for Halloween, but you should know that the scallop was amazing! I have found that when a chef can reinterpret an ingredient and make it delicious for picky eaters, you have found a true artisan! Our salmon course was fantastic. My MIL commented that she can never cook her salmon correctly. It will normally be overcooked, and the remainder of times undercooked. This dish was cooked perfectly. The sauce, wilted leeks, and caviar were a wonderful pairing with the fish. It was delicious. The green salad with Dijon dressing was also a welcome companion. The dressing was balanced and lip-smackingly tasty! Our beef dish was another feast for the eyes! The eye filet had a pink center and was succulent to the point of almost melting in our mouths. The buttery puff pastry and jus combined to create such a gustatory delight. Excellent! Our final dish was the chocolate mousse layered on top of a berry compote. The mousse was topped with whipped cream, chocolate shavings and a Maraschino cherry. Again, excellent. I know that I have been very positive about my experience, but this is a reflection of our satisfaction. Were there little piddly things that I could complain about? Of course, but sometimes our energy can taint our experiences. Pompette reminds me of other top tier brasseries that we have frequented the world over. It was a great meal, but wasn't pretentious or overly complex. I will definitely be coming back. In fact, we were planning our next visit before we had even paid our bill. After reading this, are you still on the fence? If so, hop down and five Pompette a try.
payam nourizadehpayam nourizadeh
Follow-Up to My Previous Review I’m writing this as a follow-up to my initial review from two weeks ago. After posting it, I received five missed calls from the restaurant the following day—without a message—which I found odd. When I finally answered, I spoke with the manager, Sanaa, who apologized for the poor service and asked me to describe the waitress involved. She reassured me that the staff member wouldn’t be in trouble, so I shared the details openly. After a lengthy and respectful conversation, she offered to send me a voucher as a gesture of goodwill, which I appreciated and accepted. She followed up with a couple of messages to sort that out, but then the communication stopped. I never received the promised voucher, and when I followed up (as she had suggested if it didn’t come through), I received no response. To be clear, I never asked for any compensation—they offered it. What followed was not only disappointing but also incredibly unprofessional, especially from a restaurant associated with such a well-regarded parent company. It turned a bad night into a drawn-out, frustrating experience that completely soured any chance of returning. I genuinely enjoyed the food and had considered giving them another shot, but after this, I won’t be going back. A real shame. So changing the review from three stars to one! -------------------- We went here to celebrate my partner’s birthday and had high hopes. We started with the baguette and blue cheese butter—absolutely delicious. For mains, we had the toothfish and the eye fillet with peppercorn sauce, both of which were brilliantly cooked and full of flavor. Unfortunately, the service completely ruined what could have been a great evening. Our waitress was inattentive and dismissive, making us feel like we were an inconvenience rather than guests. The most frustrating part was being handed the dessert menu and then left waiting for 20 minutes. When we asked another waiter, he said we had to wait for her to take our order. We eventually gave up and left to have dessert elsewhere. Honestly, we’ve received better service at fast food chains. Such a shame, because the kitchen clearly knows what they’re doing, but the front of house was the worst we’ve experienced in a long time.
NeginNegin
It’s really unfortunate to see how much this place has changed. I guess this is a thing here at the beginning when a restaurant open everything is amazing but as soon as they get a few bookings that’s it! we were impressed by their exceptional service and amazing food as you can see from my previous review below. But sadly, that standard has completely dropped. We returned today, excited to enjoy the same experience we had a few months ago. From the moment we arrived, it was clear things were different. We asked if we could sit outside, and the staff member pointed out that the tables were wet from a light drizzle. Instead of offering to dry and prepare a table for us, she simply said, “Sorry, the tables are wet, you’ll have to sit inside.” She then added that because they had other bookings, we could only sit for one hour. The attitude was dismissive and unwelcoming, but we still agreed to sit inside, acknowledging we hadn’t made a booking. About 10 minutes later, someone came to take our order. We requested the same banquet we had previously enjoyed. That banquet includes some pork items, and since my husband is allergic to pork, we had asked for substitutions during our last visit, which the staff happily accommodated. This time, however, we were told the menu had changed and they could no longer modify anything. Which was not the case the menu was exactly as before! The response was rigid and lacked basic customer care. At that point, we decided to leave. We’ve dined in countless restaurants globally, and I can confidently say that dining is about more than just food, it’s about the experience you create for your customers. Unfortunately, this restaurant has failed on that front, and obviously we won’t be returning. Previous review not valid anymore: “We had an amazing experience at this restaurant! We tried their lunch banquet, and every dish was absolutely delicious. The food tasted incredibly authentic, with rich flavors. The service was exceptional, attentive, friendly, and made the whole meal even more enjoyable. We’ll definitely be back to try more!”
See more posts
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Find your stay

Pet-friendly Hotels in Brisbane City

Find a cozy hotel nearby and make it a full experience.

Why are you reading this review? Are you on the fence about whether to dine at Pompette? Are you expecting me to conquer your doubts or fears about making this your dining option for the afternoon or evening? Well, let me tell you my story and you can decide for yourself. I saw Pompette when the Star Casino first opened, but it was the recurring IG reel that roped me in. The ad featured the Ooh La La Banquet, which at the time of our visit cost a mere $54PP (minimum 2 persons). My family and I love French cuisine and figured we couldn't go wrong by giving them a try. We arrived for our 12:30 reservation and found the restaurant to be a hive of activity, both inside and out. Some of this activity may have been due to the Fire River celebrations, so it it difficult to predict the level of patronage on another day and time. We were checked in for our reservation, then quickly escorted to our table. The clientele were all smartly dressed and seemingly enjoying their meals and conversations. The volume was at a nice level. You could hear people talking, but their works were not discernible. Our waitress, Lucy, soon came to our table and welcomed us to the restaurant and took our drink orders. I had a question about the Crab and Frite, to which she replied that King Prawn Crumpet may be a better choice for my Wife and me. I ordered two, to accompany our Ooh La Lah Banquets. Our baguettes and salted butter arrived shortly after placing our order. The bread was warm, crispy, and yeast. The butter was light, and savory. This was a great start to our meal. The prawn crumpets came out next. The dish was a feast for the eyes. Delicately chopped prawns mixed with a dash or mayo, lemon, and caviar. It simply tasted like the sea. I was really pleased that we ordered it! As we were taking our time with the selection ond dish, the scallops were bought out to us. The serving looked like jewels of the sea dotted on our plate. The sauce was made with pumpkin. I don't like pumpkin... so much so that I won't even carve a jack-o'latern for Halloween, but you should know that the scallop was amazing! I have found that when a chef can reinterpret an ingredient and make it delicious for picky eaters, you have found a true artisan! Our salmon course was fantastic. My MIL commented that she can never cook her salmon correctly. It will normally be overcooked, and the remainder of times undercooked. This dish was cooked perfectly. The sauce, wilted leeks, and caviar were a wonderful pairing with the fish. It was delicious. The green salad with Dijon dressing was also a welcome companion. The dressing was balanced and lip-smackingly tasty! Our beef dish was another feast for the eyes! The eye filet had a pink center and was succulent to the point of almost melting in our mouths. The buttery puff pastry and jus combined to create such a gustatory delight. Excellent! Our final dish was the chocolate mousse layered on top of a berry compote. The mousse was topped with whipped cream, chocolate shavings and a Maraschino cherry. Again, excellent. I know that I have been very positive about my experience, but this is a reflection of our satisfaction. Were there little piddly things that I could complain about? Of course, but sometimes our energy can taint our experiences. Pompette reminds me of other top tier brasseries that we have frequented the world over. It was a great meal, but wasn't pretentious or overly complex. I will definitely be coming back. In fact, we were planning our next visit before we had even paid our bill. After reading this, are you still on the fence? If so, hop down and five Pompette a try.
D.L. Cohen, Ph.D.

D.L. Cohen, Ph.D.

hotel
Find your stay

Affordable Hotels in Brisbane City

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Follow-Up to My Previous Review I’m writing this as a follow-up to my initial review from two weeks ago. After posting it, I received five missed calls from the restaurant the following day—without a message—which I found odd. When I finally answered, I spoke with the manager, Sanaa, who apologized for the poor service and asked me to describe the waitress involved. She reassured me that the staff member wouldn’t be in trouble, so I shared the details openly. After a lengthy and respectful conversation, she offered to send me a voucher as a gesture of goodwill, which I appreciated and accepted. She followed up with a couple of messages to sort that out, but then the communication stopped. I never received the promised voucher, and when I followed up (as she had suggested if it didn’t come through), I received no response. To be clear, I never asked for any compensation—they offered it. What followed was not only disappointing but also incredibly unprofessional, especially from a restaurant associated with such a well-regarded parent company. It turned a bad night into a drawn-out, frustrating experience that completely soured any chance of returning. I genuinely enjoyed the food and had considered giving them another shot, but after this, I won’t be going back. A real shame. So changing the review from three stars to one! -------------------- We went here to celebrate my partner’s birthday and had high hopes. We started with the baguette and blue cheese butter—absolutely delicious. For mains, we had the toothfish and the eye fillet with peppercorn sauce, both of which were brilliantly cooked and full of flavor. Unfortunately, the service completely ruined what could have been a great evening. Our waitress was inattentive and dismissive, making us feel like we were an inconvenience rather than guests. The most frustrating part was being handed the dessert menu and then left waiting for 20 minutes. When we asked another waiter, he said we had to wait for her to take our order. We eventually gave up and left to have dessert elsewhere. Honestly, we’ve received better service at fast food chains. Such a shame, because the kitchen clearly knows what they’re doing, but the front of house was the worst we’ve experienced in a long time.
payam nourizadeh

payam nourizadeh

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Brisbane City

Find a cozy hotel nearby and make it a full experience.

It’s really unfortunate to see how much this place has changed. I guess this is a thing here at the beginning when a restaurant open everything is amazing but as soon as they get a few bookings that’s it! we were impressed by their exceptional service and amazing food as you can see from my previous review below. But sadly, that standard has completely dropped. We returned today, excited to enjoy the same experience we had a few months ago. From the moment we arrived, it was clear things were different. We asked if we could sit outside, and the staff member pointed out that the tables were wet from a light drizzle. Instead of offering to dry and prepare a table for us, she simply said, “Sorry, the tables are wet, you’ll have to sit inside.” She then added that because they had other bookings, we could only sit for one hour. The attitude was dismissive and unwelcoming, but we still agreed to sit inside, acknowledging we hadn’t made a booking. About 10 minutes later, someone came to take our order. We requested the same banquet we had previously enjoyed. That banquet includes some pork items, and since my husband is allergic to pork, we had asked for substitutions during our last visit, which the staff happily accommodated. This time, however, we were told the menu had changed and they could no longer modify anything. Which was not the case the menu was exactly as before! The response was rigid and lacked basic customer care. At that point, we decided to leave. We’ve dined in countless restaurants globally, and I can confidently say that dining is about more than just food, it’s about the experience you create for your customers. Unfortunately, this restaurant has failed on that front, and obviously we won’t be returning. Previous review not valid anymore: “We had an amazing experience at this restaurant! We tried their lunch banquet, and every dish was absolutely delicious. The food tasted incredibly authentic, with rich flavors. The service was exceptional, attentive, friendly, and made the whole meal even more enjoyable. We’ll definitely be back to try more!”
Negin

Negin

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