Sushi D’Lite — Restaurant in Ipswich City

Appalling service. I was ordering at the sushi counter when the Asian woman at the front desk with glasses pointed her little hand at me, gesturing for me to come closer, like some middle school teacher. Then, while I was ordering, she couldn’t hear me clearly and made me repeat everything loudly. She didn’t even give me wasabi — I had to ask for it myself. But the most shocking thing happened next: they had placed some clear plastic gloves next to the chopsticks, and I wanted to use them to eat sushi without getting my hands dirty. When I reached for the gloves, this old woman reacted as if she had seen a ghost, hurriedly covering the gloves and saying, “You don’t need that.” I told her there was no need to overreact like that. Absolutely ridiculous. Didn’t your training teach your employees not to scare customers by overreacting? On top of that, the sushi was terrible. I will never come back. What a...

Appalling service. Lady behind the counter stood writing on a clip board while 3 people were waiting to be served. My chicken curry sauce was cold and well below 60 degrees. When asked for it to be remade at a warmer temperature the lady serving me was rude and threw down my bowl. Definitely going downhill as this isn’t the first time lately I’ve had a...

Stood there waiting for like 5 minutes while they ignored me just to tell me they don’t one for another 10 minutes. Had no idea they didn’t open yet as they were there and working. So rude so I...