The "fast food" like restaurant is situated in the midst of the Perth central station, which makes the prices more than average in return for convenience, however, the prices are more than ridiculous. More than that the prices aren't even correct on the displayed blackboard. The name of this establishment is 'Trackside Bakery' but offers less than a Gas Station for hot/fresh food. Arguably the prices are equivalent to a gourmet bakery but the quality is much less than. The selection of food range from beef sausages, hotdogs, and crossaints to delicacies such as hedgehog slices, popcorn, and muffins.
Upon my visit to the bakery, many people order and then are in awe of the prices. One gentlemen told the waitress to "not worry about it" as the prices were too high for what you are receiving.
There are various humorous quotes hanging around the restaurant to read while you stop to eat. And there are a few awards waiting to catch your eye as well. The layout of the restaurant makes you feel on top of each other. Altogether there are twenty seating options, all of which are an arm's length to each other. Due to being busy all the time (especially during rush hour), I imagine cleaning would be quite hard to do. Not only that, due to being smack-bang center of all the commotion, as you can imagine, it's very noisy and unsettling. There isn't an isolated spot of this Café, you either choose to eat on-the-go or you can choose to sit amongst every other customer (if you get a seat that is).
There isn't much of a menu for vegetarians or anything (with the exception of water) for vegans. I ordered an iced mocha ($6.5) and a deep-fried corn roll ($3.8) The grand total was $10.30. The iced mocha definetly had ice in it, that basically was all it was. Ice and watered down milk with a scoop of ice-cream on top. The corn roll was over cooked and I'm not entirely sure how long it was sitting in the heated display.
Finally, the customer service was close to appalling. There were six staff members on site. One in the kitchen, and five others less than patiently waiting for customers. There was one male staff member who appeared to be the manager, and he had tried to crack a few dad jokes as the atmosphere was quite dull. Other than the kitchen-hand and the manager. The rest of the staff were quite obnoxious. I had gone up to the cash register twice and had the 'pleasure' of being greeted by two different waitresses. The first barrista was very very impatient, somehow all the staff had disappeared into the kitchen and she yelled out 'service' with a poor tone in her voice. When the iced drink had made it to me she slid it down the bench and turned her back, I then asked her for the straws and she announced that they were at the front. I went to the counter a second time and was treated the same, when reaching for my wallet to get change for the roll waitress #2 had rolled her eyes.
Less than a slightly enjoyable experience. A left feeling a little sick but at least I...
Read moreTRACKSIDE BAKERY is renowned for it's large range of Delicious Cakes and Savoury Snacks baked on the premises... Situated just above the Perth Train Station, you can't walk past without smelling the awesome aroma's coming from the bakery and stopping to check out their great display of cakes, sandwiches and hot food selections... The prices are extremely reasonable and the service is always of a high standard... Be sure to stop by next time you have a train to catch or as you are passing through on your way to Perth... You won't be...
Read moreFrom the outside, the bakery looks nice, but that’s where it ends. The staff is disrespectful and arrogant. I simply asked about the flavor of a pastry, and the dark-haired saleswoman of Asian descent rolled her eyes. Since I didn’t hear her response, I politely asked her to repeat it, and she started yelling at me. Her younger colleague found it amusing and laughed. How humiliating!!! I will never set foot in this place again, and I will advise my friends to do the same. Just thinking about this place and its staff...
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