Le Bar à Tapas — Restaurant in Brussels

We had a very disappointing experience at this restaurant, which is a shame because it was my friend’s birthday and she had recommended the place. From the beginning, the waitress was sarcastic and dismissive toward us.

We asked for the table by the window, which had a reserved sign on it. Since the restaurant was not busy, she could have simply moved the reserved sign to another table. In fact, that’s exactly what she ended up doing—but only after giving us a lot of attitude. The whole situation felt unnecessary and left us uncomfortable from the start.

What felt even worse was the difference in treatment. The table next to us, who happened to be Caucasian, was greeted with smiles and warmth. Our group—Spanish, Thai, and myself Filipino-American—was instead met with eye-rolling and rudeness. I sincerely hope this was not discrimination, but the contrast was hard to ignore. When I asked her about it, she said it was because she had brought the other table drinks. I explained that we were also four women celebrating a birthday, ready to order generously, yet we received no courtesy. She had no response—just more eye-rolling.

I want to stress that I’ve worked in the customer service industry myself, so I always try to approach situations with empathy. I even tried to meet her with kindness, but she continued to be rude.

When I asked to speak to the manager, she looked me in the eye and told me there wasn’t one on duty. This was a blatant lie—because as we were leaving, we saw the manager, who was kind and apologetic, and completely unlike the waitress. That dishonesty made the situation even more unacceptable.

We don’t recommend this location. The 3.7-star rating speaks for itself. In a city as international as Brussels, where people of many languages and backgrounds come together, every customer deserves to be treated with patience...

Il y a quelques années, nous étions des férus de ce restaurant, où nous y avons emmené notre famille, nos amis belges et étrangers, nos collègues, et c'était l'endroit parfait où nous avions plaisir à retourner.

Ce 24/10, nous y sommes allé pour y retrouver cette ambiance, les choix variés de tapas. Mais nous sommes très déçus : Changements : d'ambiance, de carte, de choix. Nous avons commandé pour 2 personnes : Des croquettes fromage (1 pers), des champignons ail (1 p.), patatas brava/ail (1 p), des courgettes madrilène (1 p), des eperlans frits (1 p), des calamars frits (1 p). 2 softs (coca light + gini), 1 portion de desserts pour 2 p. : 1 boule de glace vanille + 1 boule mousse chocolat amer + 1 portion tiramisu + 1 flan caramel + crème fraîche. et nous avons commandé en + 1 crème catalane.

Verdict : déception totale : Boissons chaudes (servies dans 1 verre plein de glaçons), calamars très secs et immangeables, Et le reste bof, juste mangeable. Il n'y a que les desserts qui nous ont plu.

Le prix : 62 € (soit 31 € / personne). A ce prix là vous pouvez manger convenablement dans d'autres établissements du centre de Bruxelles. Paiement : uniquement en cash (carte de paiement refusées) et vous ne recevez pas de souche

Les toilettes : pas propres (wc sales), poubelle de papier essuies qui deborde. Pourtant le restaurant reste ouvert le dimanche jusqu'à 22h00 non stop. Il y avait 1 table occupée à 17h30, et 1 autre lors de notre départ à 18h15 (le personnel a tout le temps de vider les poubelles et nettoyer les wc).

Accès : NON ACCESSIBLE AUX PERSONNES A MOBILITÉ REDUITE. Accès aux toilettes par un escalier en bois vertigineux, avec 1 rampe à droite (et 1/2 rampe en montant à droite)

TRES MAUVAISE EXPÉRIENCE, PASSEZ VOTRE CHEMIN

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Great restaurant with a big variety of tapas ! As a vegan, it’s not always easy to find a restaurant where I can eat, but this one had a few vegan/vegetarian tapas. The food was excellent. The service was nice and our waitress helped me a lot identifying what I could eat on the menu! It’s always nice. The place in itself is nice. The decoration is typically Spanish. There were too many pieces of dead animals hanging around for me, but I’m sure it looks yummy for others! The prices were reasonable. We took a menu of 6 tapas for 30€ and a bottle of house...