Lucky's Restaurant & Bar — Restaurant in Niagara Falls

It was the worst experience that occurred in Canada. They discriminated me because I'm an Asian. They avoided to see me in front of entrance and not come to order 10 mins. They gave me just water after 15 mins later. It was so ridiculous why the entrance woman listened to my menu if she and any other person didn't get my order. After I said my menu again, the menu didn't come more than 30 mins. It was so funny that one server came and required my order again. However, other customers who came 10 to 20 mins after me got their menus and enjoyed their food. So I asked my menu. They gave lukewarm menu to me after I ordered 40 mins or so. I was so upset because my bacon wasn't come along with the menu. I asked them again, the bacon was omitted. She replied she will check it. After 10 mins, I almost ate half of my menu, the bacon came. I camed down myself and required "spoon please". She said yes. But nobody came to me. I tried to meet my eyes to them. They saw me and their actions were only three; Ignored me, avoided eye contact, and went to kitchen. I was so angry someone brought spoon, knife, and fork to other customers through to me. I just standed up and went to the kitchen. I didn't know the procedure of getting spoon was harder like this. After I ate them and went to washroom, they clean my table right away and left recipt. So, I tried to kept their eyes. Failure. Said "I want to pay", two waiter passed me. The third waiter came to me, she will give my bill evem though I had my recipt at the moment. Forth person came to me and went away after she left payment machine. I paid right way, but nobody checked my payment So, I called them again, they passed me again. I cathed them when I called them loudly. And quickly got my recipt without any look to me. I was so angry every moment there. They must not have memories when they meet Asian if it is not racism. I went their because of high rate, but I won't recommend there anyone if Asian foe comes there. It was so disappointing. Servers were 6 or so, customers were less than 15 at...

I write to express my deep sadness at the service I received on arrival to Lucky's restaurant and bar. The hostess who was on for the night of 28 Dec working from 6-8pm was one of the rudest hostess's I have ever met. I was dining on my own yesterday and when I got to the front of the line, the hostess walked past me and asked the people in groups of 2 and 4 how many needed seating. She did not acknowledge me at all, and seated the two groups behind me. She then came back and asked the other two groups of two behind me if they would like seating. I couldn't believe what was happening. I asked her please to seat me as I was waiting in line first, she said there are no tables for 1, only 2 or more.... I have been to many restaurants in my life, and even earlier that day where restaurants seated us as we come, in that order. There was an empty table big enough to seat 4 people directly in front of the queue. She had not offered this table to the larger groups or groups of two, but instead finally offered me this undesirable table. When I refused, she gave it to another single diner and kept seating other groups of two and four(only one of which had a reservation). She managed to find a table closer to the back after about waiting 20 minutes as she seated other people, when she found it, she did not come to ask me to follow her to the seat, instead stood there, didn't say a word and put her hand to her face and called with the action if her index finger for me to come. The only reason I had stayed was because a show was starting soon and I couldn't waste time in another line.

I assume she is racist or just is so focused on money that she would not treat all her customers with respect and dignity. It was sad because the waitress who actually attended at my table and the food there after were actually good! But I can't believe I had to experience such terrible behaviour. This is unacceptble and management should repremand her for such treatment of...

Edit - about 2 years since 1st review: We found ourselves in Niagara Falls again and decided to go back to this place, now called Lucky's. We went for dinner and it was really really good. Our server was fantastic, she was so pleasant, took a lot of time to help us around the menu. She told us what's popular, what her favourites are, and also answered so many of our questions. I took her advice when I asked her what she thought the best sandwich was. The reuban sandwich. And let me tell you she was right. It was so very good. I can still taste it and will probably get it again if I find myself there again. Our other food was delicious as well, the Mediterranean bowl, the avocado dip and chips, and also the chicken pot pie was very tasty. The only thing about the chicken pot pie is that only the top is covered by pie dough. We do prefer when a chicken pot pie is completely baked within a pieshell. Also, the drink menu here is great, lots of good choices. I had draft beer from Niagara Brewing Co. It was crisp and the perfect cold! Overall a great experience! 2 yr ago review: We went here just a week or two after it opened so our timing was perfect! We had breakfast there and it was really really good. We all ordered the eggs benedict and they were able to substitute the peameal bacon for regular bacon for those of us that didn't want the peameal. They also were able to cook the eggs medium because we didn't want them too too runny. Our meals were delicious. The Jamesons potatoes were really tasty too. We enjoyed the food and the coffee too, along with the constant refills (I really like that). The place itself, the setting, the ambiance is very nice. It shows it's new and a nice place to sit and spend your 1-2 hours. The staff were all super nice to us too. They look like a fun bunch! Based on how much I enjoyed breakfast, I would like to try Jamesons for their lunch &...