The Secret Garden Restaurant — Restaurant in Niagara Falls

I'll start of by saying the wait staff was very nice. The surrounding area was beautiful and well maintained. The table we sat at outside needed cobwebs removed but otherwise nice, quiet and oddly empty.

The nacho chips with chicken was bad. It tasted old, the cheese was not nacho cheese but a poorly melted shredded sharp cheese mix. My husband was starving and kept eating it but we still discarded most of it. The bruschetta was delicious to me and our son but my husband and our daughters were not that impressed. After eating the appetizers we asked to get the rest to go. We received our food, while I signed the check, my husband started passing out the containers to two of our children to make sure they got all their food. Our youngest daughter and I had a feeling it wasn't going to be good, we made jokes about all of us leaving before any food came out. My youngest and I were gratefully we didn't order anything. Unfortunately, we ordered 3 chicken Alfredo pasta dinners and I already paid for it. The fries and salad came with the Alfredo meals and both were old. Not to mention they combined the fries into one tray and it came out to be a single order of old and cold fries. The salad was wilted, brown/black soggy, old lettuce. I took a bite of my daughter's Alfredo, at her request, and immediately spit it out. The taste was so weird, it was old and microwaved. I now have an idea what Kitchen Nightmares is like before Chef Gordon Ramsey gets there to fix things. I honestly can't imagine what their kitchen looks like. My husband wanted to get our money back but I was tired and ready to go. We just threw it all out. This was the worst dining experience I've ever had. I'm sure there are far worse horror stories but this is/was the absolute worst for me and my family. They get a star for friendly customer service, half a star for the bruschetta and another half a star for the cold bottled drinks we got that tasted good and didn't have high fructose corn syrup in them. It's sad and unexpectedly disappointing because they are in such a nice location. Huge waste of time and money!! That was our 1st trip to Canada and we will NEVER buy food there again. They really set low standards and we will just bring our food...

This okay restaurants. I suggest you go there before 8:00 pm. After 8:00 pm, there too many crowd and they service foods became weird. It's better nice and relax around 6:00 pm is less crowd. Here my opinion about their servire food menu: -Black Forest Ham and Cheddar Cheese is pretty bored and not special -Smoked Turkey Breast with lettuce and tomato: Not fan of Turkey but in sandwich is no-no. -Western - eggs, Black Forest ham, peppers and onions: Eggs mix with others?! It's so weird. -Bacon, lettuce, tomato: BLT sandwich is normal and good. -Tuna Salad is okay -Egg Salad: I really not like egg in salad. It's seem not right. -Hamburger is good -Turkey Burger: Turkey is bored and drying -Grilled Chicken Burger: Why would they put white meat chicken alike in their burger instead breaded chicken? Breaded Chicken should better choice. -Veggie Burger is fine -Double Burger is well double hamburger -Chicken Fingers is one best on the menu -Breaded Black Tiger Torpedo Shrimp is very good -Northern Style Quiche tasted weird. -Jumbo All Beef Hot Dog is good -Alaskan Pollock Fish & Chips is good too -Home style spicy Beef Chili: Sometime they bring it cold and not hot. However it's okay. -Traditional Canadian Grill - Lean Canadian Bacon, Farmer's Sausage, and grilled tomato, stir fry vegetables, and french fries: I think it's too much foods on a dishes. -Delicate breast of Chicken Parmesan with tangy tomato sauce on a bed of pasta served with vegetables: It's good but after ate it, my throat feel became odd. -Shrimp and Garlic with plum tomato sauce on a bed of pasta, served with stir fry vegetables: Everything is good but pasta is not cook right. -Penne Pasta with sliced chicken breast in a Rose sauce is fine -A generous portion of Spaghetti & Meatballs: Meatballs is good but pasta is not cook right. -Their beef is okay. Side choice; -French Fries is fine -Garden Salad: orange sauce is weird taste. The salad is good. -Soup: They have one kind of soup. It's okay. -Stir Fry Vegetables is good. -Poutine Fries is weird and disgusting because they put cheese mix with FF and brown sauce is terrible idea. Without cheese is should better choice. -Onion Rings is good -Caesar salad is good but too many Crouton -Greek...

Inside/outside seating and attached to a gift shop too. We happened upon this place at the recommendation of the guy sweeping the grounds around the restaurant. He told us this was a family owned business, and we like to support our fellow small business folks.

It is a lovely place that feels tucked away from the hustle and bustle of the busy area. The outdoor shaded seating gives you a good partial view of the falls. This was nice!

Here is where it fell short of our expectations.

We walked up, we were promptly greeted and sat at an outdoor table which had an umbrella, nice breeze and pleasant views. (perfect)

My wife and I sat there, enjoying the ambience with our two young sons.... it seemed to be taking awhile for someone to come take our drink order, but we were enjoying our vantage point, and we just kinda sat there anticipating that someone would eventually be over, no big deal....

A good 20 minutes passed by and my kids started getting a little restless. So, we looked around, watched other tables being sat and served.... hummm.

Eventually, we stood up beside the table, waited for the kids to come back from using the restroom and decided that was plenty of time to wait for service. So, we politely pushed in our chairs, and exited right on out the same way we entered from a half hour prior.

Don't let this review disappoint you. The place is situated nicely. We would have loved to try the food and drinks that the nice man sweeping the grounds recommended... but for us, it wasn't meant to be on this day.

We know there are hundreds more guests that will fill our empty seats, but from a small business perspective, a potential $150 or so walked right out the door. AND when we politely mentioned the reason for our departure, the response was simply.... "sorry".

The table to our left and the table to our right appeared to have excellent service... so... there's that. Maybe we just got lost in the mix....

Maybe we will try again... on our visit...