Ehwa Restaurant — Restaurant in Toronto

I do not usually leave reviews, but when I do, its either really good or really bad. This time, I really have to do it because this place is horrible and the worst! So I was here last night (Saturday night) with my friends, never heard or known this place before, but since they wanted to give this place a try, I went here without reading any reviews about this place. I just checked the reviews right now, and VOILA! All the bad reviews about this place is TRUE! Listen when they say this place has the worst customer service, it is the worst! And I can confirm. I understand that weekends might be busy for every restaurants nowadays, but waiting for an hour for food? and missing orders isn't normal. We were calm and okay with it since my friends and I were talking and just enjoying out time together. But after getting the food, not even 15min of eating it, server came and we were told that we have to leave and literally started cleaning our table without even asking. Like wth? They served the food an hour late, then telling us that we gotta leave because there was a reservation? Uhm, hello? so what did you want us to do with the food? Just throw it out? and eat it cold outside? We were told that there would be a reservation at 9:30pm, so they could have atleast serve the food not AN HOUR LATE, and at least gave us some time to finish those expensive food we ordered! We did not even get the corn and fries it came with (we ended up paying for it still,) and got kicked out. What else could be worse? Honestly, if you are planning to enjoy and have fun with your friends, DO NOT COME TO THIS PLACE! THERE ARE A LOT OF OTHER RESTAURANTS AROUND THE AREA. DO NOT WASTE YOUR PRECIOUS TIME...

Food was alright, nothing too memorable but I really liked the ambience (nice bar area, dimmed lights, etc) and choice of K-Pop music being played in the resto. Staff members checked vaccination receipts upon arrival and took our temperatures. You can choose to dine-in or sit at the patio situated behind the restaurant.

THE BAD: The back door to the patio was opened the entire time so the restaurant was cold. Another annoying thing was that people were smoking in the patio area (not sure if that’s even allowed per by-laws), I could smell the cigarettes from few tables away- because of that, it was not a very pleasant dining experience. We were a party of 4 and I honestly think the portions of the side dishes could be bigger. For the popcorn, we were only given a small bowl. My friend told me back in the days, they gave each person a bowl for themselves. Same for the fries, the portion was small to share as a group.

The OK: For combo A, we chose the spicy rice cakes with pork belly and it tasted great. It came with a bottle of soju but when we ordered another bottle of cocktail fruit yakult and the bill really added up - $25.99 per bottle is pretty steep. Also when the cocktail fruit yakult is so delicious, you can’t help but order more. Like others have mentioned, their sojus and alcohol in general aren’t cheap!

Nevertheless, would come here again because Ehwa is one of the few restaurants that opens late and is the go-to place to hang out with friends if you’re...

I am writing to address a distressing incident that occurred at your restaurant on the evening of Sunday, the 11th. I am a customer who experienced racism from one of your servers. My friends and I had organized a birthday party at your establishment, with a total of 16 individuals present. During the event, we were engaged in singing, lively conversations, and occasionally speaking loudly.

One of your staff members approached us and mentioned that we were obstructing the corridor. Initially, we did not pay much attention to this comment. However, as time passed, the staff member's behavior escalated. He began speaking to us loudly and, in an offensive manner, showed us the middle finger. Eventually, he even went as far as telling us to go back to the Philippines, making derogatory comments about our food preferences “Pad thai” and using vulgar language. This incident left us deeply disturbed and offended.

If you wish to gather further evidence regarding the incident, I believe the CCTV footage from your restaurant's second floor would provide a clear account of the entire event.

I sincerely hope you take this matter seriously and investigate the behavior of your staff member involved. Racism has no place in any establishment, and it is crucial that appropriate action be taken to prevent such incidents from recurring. I trust that you will address this issue promptly and ensure a safe and inclusive environment for all...