Gusto Restaurant — Restaurant in okres Brno-město

I visited this place on recommendation of a Czech front desk manager at our Hotel. I arrived ahead of the lunch crowd and was promptly greeted by a pleasant gentleman who appeared to be a head waiter or maitre’ D. There were very few people in the restaurant. At least four- five young wait staff stood (almost at attention)waiting for people to serve. I asked to see a menu in English and enjoyed imagining all the game meats they were seasonally offering as well as traditional Czech meals. As other people entered they were promptly seated. I was ignored standing at the bar until I approached a wait person and asked to be seated. She looked around disappeared, and after a noticeable wait, returned to seat me in the back area of nice booths. The menu was appealing. The decor is very cosmopolitan, bright and welcoming. The lunch choices are interesting, nicely presented and varied. The lunch menu seemed reasonably priced. However, the service was poorly matched to the menu and decor. An older woman accompanied a younger wait person with a tray of delectables. I could not easily tell what everyone else seemed to be offered and the wait staff didn’t speak enough English to help me. I asked for water and another young man hesitatingly approaches my table, set it at the edge and took off without pouring any of the water. Service brings this place down to a one boosted by the nice quality food and environment.

My husband and I tried again on a Saturday evening to have dinner here. We waited at the bar for about five minutes with none of the wait staff establishment even looking at us. My husband approached one of the staff to ask to be seated. He was told they were only serving people with reservations. I wonder how long the staff could have avoided any eye contact with us if he hadn’t...

Another place from which I have mixed feelings. It's very nicely reconstructed. I understand that the place is supposed to offer traditional Czech cuisine. I had chicken from lunch menu for my lunch and the meal was delicious! But regarding the rest... The waiters are students of high school. That's fine, but if you have fancy restaurant with fancy prices, customer expects more. Me and my friend chose one table. As soon as we sat down, there was one waiter who put a basket with bread at our table. I asked if we can order form lunch menu and he didn't know. Then we got someone else, the waitress, taking our orders. After that, the previous waiter came to our table, took the basket with bread and just walked away without saying anything. Then the waitress came back at told us that one lunch menu meal out of two that the restaurant offers for a day is sold out. It was 12:30. My friend got ordered the second meal form the lunch menu. Then we waited about 30 minutes for our lunch to arrive. I also asked for tapped water. We got a jar with some lemon for 60 crows. I find it unnecessary expensive. Waiting service at the place is kind of chaotic and it doesn't get well with prices and business character of the place. Customers there were sitting in their smart casual clothes. So to sum it up, go to the place if you like well prepared Czech meals, but count with higher prices and somehow...

Having traveled the world in the pursuit of my professional mission, I feel compelled to pay a tribute to the extraordinary hospitality and service of Gusto Plzenka restaurant in the Czech City of Brno. As a guest of hotel International Brno (an establishment that also deserves praise for the warmth, kindness, and excellence I experienced during my current and previous stays), I have savored Plzenka's welcome and culinary delights almost daily for some 10 days. Echoing my experience from previous years, the food has been superb with no exception, crowned by culinary delights of the Czech cuisine. The warmth, courtesy, and professionalism of the staff greatly enriches the joy of dining in this restaurant, superbly managed by Mr. Robert Smejkal. He and his entire Team, including Mr. Michal Placek--who most frequently and very kindly and efficiently attended to my lunch and dinner orders--deserve recognition for a truly world-class experience with a very special human touch. I wholeheartedly recommend Gusto Plzenka to anyone who seeks a dining experience that blends quality with the wonderful Czech hospitality. Dr. Hana Ayala, Irvine,...