Granier Zona Colonial — Restaurant in Santo Domingo

Went this morning to purchase some pastries for a present. The lady at the counter was not too attentive to my requests. I asked her for the price of the turquitos. She just ignored me. I asked her again, and requested two chicken turquitos and mentioned they were for a gift; later I realized she gave me meat filled ones. Another young lady behind the counter was more friendly and better customer service oriented. She packed the bread and pastries with care and love. I pointed out that some flies were around the food displayed on a shelf. Customer service needs to...

ordered drinks and two sandwiches. waitress took the order, and brought drinks. An hour later, i enquired as to where our sandwiches were. she said we had not ordered food. I am fluent in spanish, and did order food. Told another waitress who asked her, and she denied taking our food order. Lied blatantly. Other waitress took our food order and delivered it. Bread was good, filling (cuban sandwich) was not what you would get in Miami... -- not hot pressed, and no ham... and not much cheese. I will avoid this place...

The place ia beautiful with a nice atmosphere. Unfortunately the service wasn’t good. We order drinks and food. The drinks came but the food took almost 1 hour to be delivered. When questioned, the waitress said there was another big order that made things slow in the kitchen, but there was only one other table in the cafe. When the food finally came, the order was wrong, and we had to wait more so the right order would come....