We live around the corner, so we stop and get a cup of cappuccino to go (every day) for at least three days. Today, we ordered the same thing, but a different person took our order this time. The guy who took our order was wearing a black suit. "Can I get a cappuccino to go, please?" That's what my friend ordered.
He prepared two cappuccinos. My friend said, "I ordered one," so he took one away. "Do you have cash?" the guy in the suit asked. My friend said, "I don’t have cash," so the guy in the suit said the minimum payment for card payment is €10. From his tone of voice and body language, he was rather rude. I interrupted the conversation, saying, "This is not our first time purchasing here." I shouldn’t have interrupted the conversation, and it makes me feel very bad now because what I said gave him a opportunity to act aggressive and be even ruder to us. The guy in suit he said I shouldn’t interrupt and say such things, I am telling you the rule here. (He then continue his aggressive behaviour and words)
My friend said, "Okay, sorry, can we both please calm down?"
The guy in the suit walked off, continued nagging. I told my friend, "Let’s buy it from somewhere else then." The guy in the suit came back with the card machine. So my friend paid for the coffee and said thank you, but he wasn’t listening.
His tone of voice and body language became more aggressive. He blamed me, saying I should have said, "I’m sorry, I don’t have cash" instead of what I said (continuing). Well, I don't entirely disagree. But the way he spoke to us was too aggressive. I kept quiet as he was already so angry. however, me being quiet didn’t stop him.
Because of how aggressive he was and how he wouldn't stop, my friend got annoyed and said: "Firstly, this is not our first time here, and if you don’t like what she said(me), as a man, can’t you just be the bigger person and let it go?" "Secondly, if you think what she (me) said was rude, you don’t have to be aggressive with me. I didn’t say anything and you’re being rude and aggressive to me now."
The guy in the suit then asked my friend, "What do you want?" His body language obviously indicated he wanted a fight. My friend got angry, and they ended up having an argument. Another guy in the bar stepped in trying to stop them, and I did too, of course. That guy from the bar ended up telling my friend to meet outside in one hour. (For what? Fight? Like you guys now act agents women(me) until that extended?
I laughed and pulled my friend out. thinking, are we in a café/restaurant or in the middle of a gangster place? In every other place we've been, the service was brilliant and people were so nice.
To the owner : Please train your staff to be professional. This guy in black suit, his ego is...
Read moreThe only terrible experience we had in Paris. We sat outside on the almost empty terrace. We were waiting and noone came to take our order or even greet us. I went inside and asked if we have to order inside, I was said by the waitress that she will come, but eventually never did. We went inside and sat hoping for a better service. We ordered to 2 Petit Dejeuner Extra, and we had to beg for the bakery items after we got our Eggs and Beverages. We asked 3 times for Baguette (which cost us extra 3 Euros for a 1/2 slice tiny piece) which literally took at least 10 minutes. At last it arrived and it was the tiniest Baguette piece I have ever come across, also it was 1 slice, and we were clearly 2. Waitress said I should have ordered it earlier because it has to be toasted. I saw when they put it in the toaster, it was after I asked 2 different waiters 2 times. Eggs are plain, with no taste. There were at least 8 waiters running around while the restaurant had 5 guests max. Noone really cared, like we were burden to them. If your don’t want to serve and give a nice customer experience why are you even in...
Read moreI loved this place. We have been living in Paris for the past 1.5 years. It is our destination, my husband and I. We go so often to grab a salad havé lunch. Go for breakfast with any of our elder sons, invite people. Today I invited 3 people over breakfast, I arrived at 11:15 they joined me later maybe 5-10 minutes. We ordered omelette one well Cooked and the other less cooked. A new waiter got us the omelette without referring which is which, my friend started eating to realize that omlette were mixed up. It was 2 plates which just an omelette in it with no garniture. I wish I took a photo. The other waiter apologized not clarifying it. I was flexible and we let it be. Although I prefer eating it not well done. at 12:20 the waiter got me the check to pay. I didn’t order. I was still drinking my tea. I was surprised, it never happened, before we were still sitting. And at 12:30 she asked us to move since our table was reserved. I was really annoyed, if she waited 5 minutes we were moving and leaving anyhow. To my surprise the restaurant was...
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