I showed up about 2.45pm and simply wanted a drink, and saw some drinks on the menu that said happy hour. Asked a waitress what time was happy hour, she looked at her watch and said “in 10 minutes” (obviously factoring in the time we took to look at the menu from when we sat down).

I then asked “is it ok if we wait until 3pm to order then?” She says “of course!”.

3pm comes and goes, we wonder why we were not being asked what we would like to drink after a while, but that’s ok, we were not in a hurry, and my partner raises his hands and calls for a waitress to order.

Drinks come out, we finished it.

Went to pay, and was charged full price. My partner tells the waiter (a different waiter than the first, this time it’s a male), and he says “oh happy hour is 3.30pm” and points to the front of the menu where the time was listed (but it was so small it is VERY hard to miss).

Bear in mind this is a menu that opens into 4 columns (for lack of better word) and has words everywhere. All in French.

I feel like there was so many things the waiter could have said for me to not be disappointed with his response, but I WAS very disappointed.

You could have checked with the female waitress, or you could have acknowledged the error and said something like unfortunately the system doesn’t let you change the end price as it is locked to a specific time the order was put through. I would have been fine with any response that showed some level of concern, except the response he gave.

In any case we just paid and left.

We also sat outdoors and one of the staff decided midway to open the retractable awning. It started drizzling, which I tolerated, then it started POURING, which we had to move. This incident however, I suspect was another customer wanting to smoke outdoors hence why they retracted the awning, so I am not faulting them on this, however it was just a minor inconvenience as I had assumed when I first sat down that I would be sitting in an area where I would not get cold.