La Potence — Restaurant in Strasbourg

Worst dining experience I've ever had. We were a party of 4 adults and 2 small children. We asked for a table and they gave us one, without any mention of a minimum order or that they had a following reservation after 30 mins. We ordered food for the kids first and 2 mains wanted to wait to see how the kids react to the food before ordering more for ourselves. Once we realised that the kids were eating well, we wanted to order more for ourselves. But before we could do so, the waitress came and made a scene about how it was not okay for 6 people to order just 2 mains and she literally started clearing our plates. She mentioned that they have another reservation in 10 mins and that we had to clear out. They were rushing us out of the place and my toddler was not allowed to finish his food. To make matters worse, the waitress was badmouthing us to the other patrons and staff at the restaurant. They should have told us that the table was available only for a short while before the next reservation, and that there was a minimum order as soon as we got in. It was completely unacceptable to treat us the way they did. The food was fine, the atmosphere was fine, but the service was...

First of all - meat was absolutely tasty - chef in the kitchen is 👌. Because of the language limits ( I got the feeling it is already a scheme from absolutely not surprised by straight face of a waitress) - there were some strange questions about how many people will be sharing the plate of POTENCE DE BOEUF, which was a bit strange- but the waitress was insisting to know who would be eating it. When at the end we figured out - that it would be one adult and one child - order was taken. Such a big surprise came with the bill. Instead of paying 25,90Euros per portion - it appeared double price. The argument - it’s written on the menu PER PERSON - was mentioned. Also extra salad and extra French fries - were added to the order by a waitress with comment - it’s included, which wasn’t asked by me and I said we didn’t order it.

The bill was payed. But definitely not coming back and not suggesting others, since the politics of the restaurant is not to have happy customers , who would come back because of good treatment , instead create confusion - without explaining that would be double price and not being interested on good comments and not caring about the reputation of...

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Google Review (Refined): We decided to try this restaurant based on the reviews and came in ready for a good dinner. The soup was tasty, but unfortunately the main course was a letdown. We both ordered the prime rib medium-well, but it arrived very overcooked—tough, dry, and more like it had been grilled than properly prepared.

No one checked in on us after serving, even though the restaurant wasn’t busy and it was clear we weren’t enjoying our meals. For over CAD $180 for a soup and two steaks (without drinks), the experience felt poor value for money....