Kasteli — Restaurant in Municipality of Thira

Wanted a traditional Greek restaurant for our memorable meal in Santorini. The food was average but paying for the location. The service was that terrible I did at one point think this was a comedy restaurant in the style of Fawlty Towers. The waiter was cold and very direct and when asked for any white wines he could recommend he said I would order red. We persevered. The wine came along with a Fanta for my daughter. Nothing to keep the wine cool and we had to pour ourselves. My daughter could not get into her Fanta as he did not take the cap off the bottle and he came back later. We had some starters which and asked for two bread in which he repeated but when came only one so again we just continued. No clearing of plates and also two sets of knives and forks for three of us. Looked confused when we asked for another. Walked away and never cam back with any and I shared my cutlery with my daughter. Mains came for my husband and daughter but no cutlery again and believed they thought it acceptable to use dirty ones from the starters. I waited a good 10 mins for mine whilst encouraging my family to eat theirs as to not get cold. It eventually came and then asked for another drink for my daughter and again looked confused walked away and didn’t come back. I had no cutlery when mine was delivered and had to encourage them to get some for me with much confusion. Eventually came back. A quick glance at the kitchen and the chef was drying food with a hairdryer in full view of customers. Not a cooking style I’m familiar with. Food very basic and service incredibly poor to the...

Been in Greece for 2 weeks and by far the worst restaurant I ever been to. (Even from where I’m from). People please do not eat at this place. Your better off at a fast food. My wife and I sat down and was greeted with a waiter that just got done smoking a cigarette in the restaurant. Next to our table was a window where you can see the cook (by all means not a chef) preparing meals. He was an older guy slinging meat around with his bare hands , than grabbing other food with his bare hands to cook. He cross contaminated everything they served. ( very disturbing ). People I’m sure have gotten sick from this place. They would be shut down in 2 seconds if they did this elsewhere. It’s obvious there is not an inspection program here. On top of that it was Horrible service and horrible food. I guess u can see by previous reviews how bad this place...

We stumbled upon this place after hiking from Fira. It looked great from the outside and we were incredibly parched. After sitting down and getting a round of drinks to celebrate our hard effort in the strong Greek sun the vibes were incredibly high.

However, things only went downhill from there.

While waiting for our mains a few of us asked for another round of drinks and the server seemed incredibly pissed that he had to get them. I guess he hates money??

When the server brought us our mains he brought an extra chicken souvlakis when we had only ordered one. He tried to force it on us but we refused, he was incensed. After that my girlfriend was afraid to order a second glass of rosé.

Would definitely suggest finding a better spot in this...