Beanhive Coffee — Restaurant in Dublin

I’ve never received such poor service in a Dublin café, and I won’t be returning. unprofessional and careless the staff

I visited this café last Sunday and ordered an Iced Matcha Latte, a sausage roll, and also bought a bag of coffee beans. From the start, the service was incredibly disappointing. When I asked if they had any decaf coffee beans, instead of helping me check, the staff responded dismissively with, “Did you look at the bags over there?” I had, and I also noticed there were more bags behind the counter — when I asked if they could check there, the answer was a flat “No, I don’t think we have any.” Zero effort to assist or engage.

I moved on and placed my order for the Iced Matcha and sausage roll. I received the drink and waited outside (it was crowded), expecting the food to be brought out. After waiting over 10 minutes, I went back in to ask about the sausage roll, only to be told by a different staff member, “We don’t have sausage rolls.” It was on my receipt — I was charged for it — yet the response wasn’t apologetic at all. Just a casual “No idea why they told you we did. I’ll refund it to your card.”

Then I noticed I was also charged for an Iced Tea, which I never ordered. I pointed this out, and they told me they’d only partially refund it because I “wasn’t charged for the ice in the Matcha,” so they’d keep that charge and refund only part of the mistaken Iced Tea. Honestly, it was a chaotic mess.

What makes it worse: a full week has passed and I still haven’t received any of the refunds they promised. At this point, I paid for a product they didn’t have, was overcharged for another I didn’t order, and was basically scammed...

Great place victim of its success. We were lucky enough to got a table but it's a really small shop with not that much seats and it can probably be tricky to eat or drink here on the weekend.

Nevertheless I think that the Beanhive Coffee is a really nice place. The Irish breakfast and the super Irish breakfast were great, with good ingredients well cooked. The cappuccino and hot chocolate were also tasty and you can ask for coffee art for free. And what coffee art! We got a hippo and a girafe really well made and it was heartbreaking to drink our beverages since it was so cute... You only have to wait a tiny bit to have something really cool on your foam.

The staff was also really nice and we enjoyed our time here. I just think that latte art aside, the wait for the meals was a little bit long. I think that it took 30 minutes for our breakfast to be made and it wasn't a problem since we had out beverages and wasn't in a hurry, but if you have an appointement of anything, I advise that you take the sandwiches since it's faster to make.

The price are really correct. It was 14€ for an english breakfast+beverage and 16€ for the super breakfast+beverage. Just try this place and you won't be disappointed!

Edit: went to the Beanhive Coffee again (two days in a row... I'm kinda hooked) and the chocolate art was magical again. The wrap was tasty but so generous I couldn't finish it (only ate half of it). I took it on...

Beanhive Coffee is a small cafe located on Dawson street, one of Dublin's busiest streets, very close to the Saint Stephen Green park . I was even going to the park on a Sunday when I passed in front of this cafe, but there was a very busy, with lots of people waiting and I decided not to stand in line. So I took a photo of the place to remember later on, then I went back on another day during the week. I arrived around 1 pm, and because it is a small cafe, there were no place to eat inside, however they gave me the option to wait, so I took a number and I wait for around 15 minutes, but it was totally worth it. I ordered the Irish Breakfast which was delicious, but they also have other options, including vegan options. I also bought muffins to take away and they were also delicious. But what I liked most was my coffee with the Dublin design, which was cute and very tasty! You need to ask them in advance, as soon as you order your coffee, and they have different designs that you can choose from. The designs are also not available for all kind of coffees, it looks like it's for hot chocolate and moccha coffee, but just ask them. I believe there is no way to reserve a table online, since it's a small coffee shop, so if you want to eat there you will have to wait if there is no table available, however there appears to be an option to order online for pickup...