Nando's Dublin - St Andrew's Street — Restaurant in Dublin

Ordered halloumi to be brought out with the main they brought it towards table only to walk away once someone told the server not to bring it yet so after another 15 minutes the hallomoui came back and it was on a very very hot plate due to obviously being the same piece from earlier that they just chucked back somewhere to keep it warm. But got no warning about the very hot plate so as i pushed it towards my partner I burned my hand. Not life threatening but we had a 4 year old at the table that could of tried to grab the plate to get a piece. After that the mains were brought out we ordered a plain chicken burger my daughter and they brought out just 2 flat pieces of chicken, so we told them we ordered a plain kids menu chicken burger after another 5 minutes they bring the burger out and it had everything on it, literally the opposite of plain. So it got sent back a second time as my kid won't eat mayo and it was smothered in it so not like we just pick the bits off. So another 5 minutes pass and my kid is still waiting now while our meals have been out over 10 minutes. But she's nibbling on some very rubbery halloumi due to it being cooked 15 minutes too early and left under a heat lamp. They finally come back with the burger and it was just a passing drop off at the table, no words, no sorry about that is that OK now, just dropped off as the server kept on walking. She then couldn't eat the chicken as it was so tough and chewy, I'm guessing it was the same bits they first brought us out over 10 minutes earlier just cleaned off reheated and reserved. And that is just the kids meal. I ordered the butterfly chicken burger and as soon as I picked it up the chicken just fell out onto the plate I tried reconstructing it but gave up after the 2nd bite and it slipping out of the bun again twice. So i gave up on the idea of a burger and just used my knife and fork and left the buns to the side. On the upside my misses got chicken thighs and had no complaints. But the overall service and quality was very poor. Been in a few Nandos and have always had positive experiences, but this one...

Location & Access: Located in the heart of Dublin city centre, just steps away from Grafton Street and other busy shopping areas, this Nando’s branch is easily accessible from all parts of Dublin via multiple public transport options. Its central location makes it a convenient stop during city outings.

Ambience & Space: The restaurant spans two floors and offers a spacious dining area, making it suitable for both small and large groups. Whether you're dining with friends, family, or your partner, the atmosphere is welcoming. The low background music allows for easy conversation, and the strong air conditioning system keeps the environment fresh and comfortable. The modern interior design adds a stylish touch without compromising on warmth.

Cleanliness & Facilities: The entire space, including restrooms, is clean and well-maintained. The cleanliness is consistent across visits.

Menu & Pricing: Nando’s serves a variety of flame-grilled chicken-based dishes, salads, and sides, along with both alcoholic (beer & wine) and non-alcoholic beverages. They also offer a bottomless drink option, which is a great value for longer meals.

One standout recommendation is their Mediterranean salad—fresh, flavorful, and perfectly balanced. If you're dining as a couple and want to try their chicken, the sharing platter is an excellent choice and offers great value. The selection of sides is broad, but the mac & cheese is a must-try—rich, creamy, and satisfying.

Prices are fair given the portion sizes and consistent quality. You get great value for your money.

Staff & Service: The staff here are consistently professional, attentive, and friendly. Service is smooth, and they handle busy times well.

Final Thoughts: I’ve been to several Nando’s locations across Dublin, and this branch is by far my favorite—thanks to its excellent food quality, air conditioning, professional staff, and reliable service. It’s become my go-to spot for my favorite salad, side, and overall Nando’s experience. I’ll definitely keep...

I have visited dozens of Nando's restaurants in at least 10 countries over the last 20+ years and I am sorry to say this location is hands down the worst Nando's I have ever encountered.

I have been here twice, both times to collect my order placed through the Nando's app.

On the first occasion, I arrived about 5 minutes after the stated collection time, and was told my order would be ready soon. Over the course of the next 40+ minutes I was repeatedly told it was coming soon until they asked what I ordered and it was clear they had misplaced or lost my order. By this time I went to check on my car to find it had been clamped. All in I waited an hour and paid a €120 fine for the privilege. I ended up eating in the restaurant while waiting for my car to be freed. The food itself was not memorable other than the chips being disappointing.

Tonight I arrived again about 5 minutes after the collection time and waited about 5 minutes while they seemed to be confused about my order. When I asked further they said they couldn't find my order and asked what it was for. They spent some time looking on their tablet presumably to find my order, when I asked if it was even possible to get my food given they had lost my order. It was now after closing time and they were apparently unable to prepare my order at all. It would have been nice to know that as soon as they were aware so I could leave and get food elsewhere instead of waiting around for I don't know what.

There are several other Nando's in Dublin I've eaten at literally hundreds of times, eat in, take away, and delivery, not to mention elsewhere in Ireland and the world, and never have I been messed about like the two only occasions I've visited this...