illy — Restaurant in Milan

One of the most fashionable cafes in the city. Immersed in a warm and reserved atmosphere, inside a courtyard of via Montenapoleone in the quadrilateral of world fashion, this location fascinates us for the mere fact of being there, to give us an environment where we can relax and meet people from all over the world. We stopped for an aperitif with friends. The location is really beautiful and alone does its show. The service is friendly, knowledgeable and fast. We chose three SPRITZ and they were done well, they also arrived accompanied by a plate per guest with a smoked salmon sandwich with cream of fresh cheese and poppy seeds, three baskets of bread, one with curry cream and dried tomatoes, one with cream cheese and sesame seeds, one with cream cheese with pumpkin seeds, and as a side dish beetroot slices with cream cheese and poppy seeds (at first glance I thought of bresaola, then approaching it I understood). All very nice. Price 54,00€ ... almost low, if we think we are in the heart of world fashion and in one of the most expensive streets in the world. I will definitely be back. It was an...

I came across this cafe whilst wandering around Milan. Thought the prices on the tv screen looked good, and even said out loud “€2.50 for a croissant, not bad”. I asked to sit-in, and barista said it was fine. What he didn’t reveal was that sit-in prices were DOUBLE the takeaway ones.

I sat for 15 minutes waiting for someone to take my order (even though the cafe was empty). The waiter eventually arrived: I ordered a cappuccino and croissant. After 25 minutes I decided to change to takeaway because it was taking too long and I only had 1 day in Milan. However, the coffee arrived just as I stood up. The croissant arrived 2 minutes later.

Food finished, and pressed for time, I went to pay and got a nasty surprise: €13 was the bill! I complained but the guy simply said “this is Milan, if you sit in it’s more expensive”.

So I'd like to warn others - because the owner...

Poor food. Poor service. Nice location in shopping district. Overpriced.

Yes, my photo looks nice because I took it well. But ravioli was cold and shrimp was squashy. Not tasty at all.

To be honest, what would you expect when you walk into this place? Coffee? Yes, and we all know that illy coffee is great. Then, I would say cozy atmosphere and a good service. Luckily, they have great coffee and great atmosphere. But very unfortunately and surprisingly the service ruins everything.

Not tasty food? It might be alright. High price? That should be alright too. But ONLY IF the service is good. If they wanted to put over-price on their poor food, then they should’ve prepared excellent service, especially in this boutique shopping street.

I should’ve went to other nice/decent restaurants near there. I regret spending my...