Four Seasons Hotel Milano — Hotel in Milan

A Guest’s Review of Four Seasons Hotel Milano

From the moment I arrived at Four Seasons Hotel Milano, I knew I was in for something special. Tucked away in the heart of Milan’s fashion district, this hotel is a seamless blend of history, luxury, and impeccable service. The building itself, a restored 15th-century convent, is breathtaking—elegant archways, frescoed ceilings, and a quiet inner courtyard that makes you forget you’re in the middle of a bustling city.

The Room & Comfort I stayed in a Premier Room, and it was nothing short of spectacular. The decor was classic yet modern, with rich Fortuny fabrics, a plush king-size bed, and a marble bathroom that felt like a private spa. Heated floors were a nice touch, especially in the morning. My window overlooked the tranquil courtyard, a peaceful retreat from the city’s energy.

Dining Experience Breakfast at Zelo was a delight. I started my day with a perfectly made cappuccino, fresh pastries, and an incredible selection of cheeses and cured meats. In the evening, I tried their tasting menu—every dish was beautifully presented, and the flavors were balanced and refined. Stilla Bar was another highlight; their expertly crafted cocktails, paired with live music, created the perfect atmosphere for unwinding after a day of exploring Milan.

Spa & Wellness One of my favorite experiences was the spa. Nestled in the ancient monastery’s vaulted cellars, it felt like stepping into a sanctuary of relaxation. The heated indoor pool was stunning, and my deep-tissue massage was probably one of the best I’ve ever had. The sauna and hammam were also a nice touch, leaving me feeling completely rejuvenated.

Service & Attention to Detail The service was flawless. From the concierge who secured last-minute reservations at a Michelin-starred restaurant to the housekeeping staff who left thoughtful little touches in my room, everything felt effortless and personalized. The staff made it clear that nothing was too much trouble.

Location & Accessibility The hotel’s location is unbeatable. Just steps away from Via Montenapoleone, Milan’s most famous shopping street, and a short walk from the Duomo and La Scala. Despite being in such a prime location, the hotel itself feels like a private retreat, shielded from the noise and crowds.

Final Thoughts Staying at Four Seasons Hotel Milano was more than just a hotel experience—it felt like being welcomed into an exclusive, beautifully preserved part of Milan’s history. The combination of luxury, history, and warm, personalized service made this an unforgettable stay. If you’re looking for a five-star experience in Milan, this is it.

Rating: 5/5 –...

I booked through American Express Fine Hotels and Resorts and this particular hotel did not meet that criteria. When you pay 5 Star Hotel/Four Season rates for a room you expect 5 star service. We waited 3 hours for our room to become available. We booked a queen bed room and were told we would be upgraded to a king.

Once we were finally checked in, the room was the queen bed. I understand that is what we initially booked, but we were told different. If that was not going to be the case, then letting us know before we walked in the room would have been appreciated. Instead, they assumed or hoped we would not notice.

As our luggage was brought to the room, I asked the bellhop if he had change for 100 so I could tip him. He said he had change. When I handed him the bill, he took off running! He finally returned with change but it left me sweating for 5 minutes. But what's worse, is he only brought me 20's! No fives or tens! Like he was trying to force me to give him a 20 as a tip.

Once all of our check in fiasco was over we started to settle into the room... and this was the straw that broke the camels back. The rooms at the Four Seasons Milano are terrible and look nothing like the remolded hotel lobby below. The room was identical to a Courtyard Marriott! If I wanted to stay in a cheap hotel, I would have. There was no way I was staying in a Courtyard Marriott room for Four Season prices.

So, I called Amex and had them cancel my reservation. I filed a complaint with Amex as well so others were not duped into thinking this property was a Fine Hotel & Resort. Once Amex confirmed me at the Armani (which I HIGHLY RECOMEND) they processed my refund. It was at this point that the hotel room phone began ringing off the hook. It was the Four Seasons offering me the upgraded room the originally offered. Their efforts however, were too late. If they valued me as a customer and truly held customer service as a core value, then that is what they should have done from the beginning.

Long story short, the rooms are cheap and not worth the price and the service is meh at best. Certainly not a 5...

A Perfect Luxury Experience at Four Seasons Hotel Milan

The Four Seasons Milan is simply stunning – a perfect blend of elegance and impeccable hospitality. Housed in a beautifully restored historic monastery, this hotel is a true oasis in the heart of the city, where every detail of luxury is thoughtfully designed and refined.

From the moment you arrive, you can feel the world-class service that Four Seasons is known for. The staff is exceptionally attentive and professional, always ready to cater to every guest’s needs with warmth and efficiency.

The rooms are elegant and spacious, seamlessly combining historic charm with modern comfort. The plush beds, high-quality linens, and exquisite bathrooms create an atmosphere of pure relaxation – all with the sophistication of a five-star experience.

Breakfast is outstanding, offering a generous selection of top-quality ingredients and delicious options. The hotel’s restaurants provide an unforgettable gastronomic experience, blending authentic Italian flavors with impeccable service.

The location is ideal – right in the heart of Milan’s fashion district, close to the best shops and attractions, yet offering a peaceful and exclusive retreat. The spa and the serene inner courtyard provide the perfect escape from the bustling city, ensuring complete relaxation.

Four Seasons Milan is more than just a hotel – it’s a true luxury experience that everyone seeking perfection in hospitality and elegance should enjoy. I’m already looking forward...