La Cazzarola — Restaurant in Sorrento

Tourist trap of a restaurant. Everyday on our way to the beach we were approached by one of their many street hustlers, asking us to come in for food or a drink. We declined everyday, but my son wanted some noodles with white sauce like we had in Rome. The outside hustler said that they could make the dish. We reluctantly went inside for dinner on our last night in town. I first noticed the tight table arrangement, and thought tourist trap. We were seated and our drink order taken like any other place we had previously visited in Italy. When it came time to order, their promises fell short on the cacio de pepe they sold us on. They could only provide buttered noodles, which we could live with, but we’re not happy about. I ordered the steak with fries and my wife a salad. The steak needed seasoning, like it had zero salt or pepper. It was edible and it was cooked perfectly, so I enjoyed it. Their only redeeming quality was their fries, which seemed homemade and very crisp. When I asked for the bill, the waitress came to the table and made a point of informing me that the service was not included. I had them rebutted her claim while pointing that the 2 euro per person Coperto charge on the bill, and asked her this was. She explained that it was the table charge and the service wasn’t included. She then asked if I would like to leave a tip on the card transaction. I told her no, which she informed me that I could leave a tip on the card or I could leave cash in the bill holder. She was very pushy about getting a tip from tourists, and the entire place felt very rushed, like they were just trying to pump tourists in and out of their over priced, low quality food restaurant. I would advice visiting Gnocchi down the alley, much better service without the pushy hustlers and...

I went there for a late lunch and I saw that there were people sat outside eating. When I asked a waiter if I could have lunch, he replied that I can make a reservation for dinner. I asked: "So the kitchen is closed?" He replied: "No, our kitchen is open all day." Then he asked me to take a seat anywhere I liked and I did. I was really confused because another waiter was standing at the front of the restaurant asking people who pass by if they wanted to come in for drinks or food. This was constant throughout the time that I sat there for lunch. I ordered a starter and a main - both were below average and had zero seasoning. When I asked another waiter for some black pepper and he brought chili flakes instead. After he brought the black pepper, he said something in an angry tone in Italian. Since I only understand little Italian, I didn't know what he said. But I confirmed with his colleague that it was something rude and that he is stressed. As an empath, my experience at this restaurant was horrible and it truly left a bad impression on my last day in Sorrento. In front of this restaurant is a perfume store where the lady is asking passers-by to try samples. If you're looking for a touristy experience where you are not respected, this is the place to go. I personally went there only because not many places are open for a very late lunch. Plus, there were many positive reviews. I honestly regret visiting this place and especially since it was my last day in Sorrento. The town is too touristy for my liking and La Cazzarola simply confirmed this fact to me. Avoid at all costs and grab a sandwich from any small, cozy place instead. Unless you want to feel disrespected while on vacation. Thank you for ruining my last meal in Sorrento and for showing me the reality...

Unfortunately the worst restaurant on our trip. Setting was nice. We ordered 2 pasta dishes and a few drinks.

I’d say that the most important thing about a restaurant is the actual food. I ordered the gnocchi with tomato sauce (Sorrento style) and the sauce look red but once you put a fork in it, it was all only melted cheese. So bad that I struggled to eat it even with cutting the cheese with a knife. I assumed that that was the Sorrento style but after eating for a few minute my palate got really irritated and I had an irritated stomach later on as well. The taste also was not pleasant at all. (I had the same dish in a different restaurant the following day in case it was just me but it was delicious there!). My partner had a different dish- pasta with potatoes and the cheese problem and not pleasant taste were the same there

The waiter was pleasant but kept apologising to all the guests for the long waiting times because of the kitchen being super busy but half of the tables were empty. We’re wondering whether they had some new guy in the kitchen who just did not know what he was doing and we were just unlucky to be there that night!

I also did not get the wine, we had to ask at the end for the waiter to take it off the bill.

We were told at our accommodation that we get 10% discount in this restaurant and while we never use it because we’re embarrassed to ask for a 4€ discount, in this case we wanted to so we didn’t pay 40€+ for an unpleasant food like this. We were however told by the waiter that the discount applies only to the food shop inside.

Maybe we were just unlucky that night but it is certainly an unpleasant holiday...