Been to this location several times since they opened several years ago, last time was over the New Year holidays on Jan 2024.
Placed my order at the counter, the cashier manning the counter was wearing a mask.
While waiting for my order I noticed coughing from the kitchen area, the entire kitchen staff seemed to be under the weather, not a single person who was manning the kitchen that day was wearing a mask. They were wearing gloves but no masks, such a lack of common sense is astounding.
Should have immediately asked for a refund, but didn't bother to do so given that whoever was the shift manager was not been proactive and lacked basic common sense.
I talked to the cashier and mentioned that I didn't want my order due to health concerns.
I would have never expected a well known fast food chain restaurant to be so poorly managed.
I can't imagine how many of the tourists who ordered food that day became sick, such a lack of concern for the guests who...
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   Read moreFor a global brand this branch is standing poorly.
Ordered 2 burger meals and sundae.
Both burgers did not feel fresh and one was missing the cheese, the french fries were one hot one cold.
The staff is wearing gloves and masks so that's good.
The place itself has a quiet background music but the seating is pretty close together so expect coughing ð·
Compared to different fast food we visited in Japan including McDonald's Wendy's and diffraction burger king this was the worst. All the rest...
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