Boat Noodle | Sunway Pyramid — Restaurant in Subang Jaya

Upon reaching the restaurant, we noticed there were empty seats & table. We politely waited for the staff to take his sweet time to clear the table. The staff was working like a siput, knowing that there were already 2 customers in front of us waiting in the line. The queue was about 10mins! This is just the beginning. The menu had a lot of thing unavailable. The pad Thai we ordered was served before the drinks. The Thai chicken is over cooked and taste burned. After the disappointing lunch, I proceeded to the cashier for my check. But I was left there hanging in front of the cashier without any one attending me for about 2-5mins, while the other 2 staff were standing close by chatting and having their moment. I had to walk to to the staff to get them acknowledge me that I wanted to make a payment. Never going to go back to this outlet. Service - 0 Food - 0 TLDR: worst service, go if you want to...

Staff is not friendly, I think the one that serve customer should work in the kitchen instead as when I ask for the QR code for order, he show his side eyes to me. Also, when the food arrived, there have no cutlery on my table, I ask to have cutlery for me to start my dinner. But , he don’t even bother me, the kitchen staff saw it and ask him to assist only he go and take for me. I appreciate it that he bring the cutlery for me, however, he put the cutlery on my table is like throwing those item to me, it is really rude! I’ve paid for the service charges but this kind of services was not worth as what I’ve paid. And my bf is bowl noodle supporter and he was ordered the food from grab. Unfortunately, they just simply do the order and missed out his food, so he skip his lunch because of this! From the same outlet!!!!!! Totally unacceptable! I think you have to well train your staff to serve...

Came here after 4 years and was reminded why I stopped coming back. The hospitality is one of the worst I've encountered for my entire life. I would love to elaborate on how horrible my last experience is, I am not going to do that. Today when I walked in, while the restaurant is only filled to 50% capacity, their staffs just cant be bothered to take me to my seat. I gave them the benefit of the doubt and went inside myself but the manager just stood there and ignored me. When I sat down myself, nobody came to give me the menu or order sheet for atleast 10mins until I asked for it, and when I asked the waiter to clarify some promotion mechanics (to his face), he just ignored us and walked away. How is this acceptable in this day of age? They shouldnt be charging service charge if they are not...