Red Snapper & Coffee Beans — Restaurant in Malé

I feel very bad😭😭😭, I am so upset that I have lost my favorite restaurant. I always came to you, and was very happy to live nearby this time. But when I came to eat a regular fried egg, they refused me, citing the fact that breakfast was already over. However, when I asked to buy all this separately, they agreed. But when I listed the fried egg (here they said "yes"), vegetables separately (here they also said "yes"), and two toasts, they then refused me. Restaurant management, please judge us. What is the logic of your employees? I really wanted to eat at your place, well, I can't get up early in the morning for fried eggs. I wake up with the day, and I want to come to my favorite restaurant, and I don't care how much I pay for it, whether I buy it separately or as part of breakfast. I don't understand why I had to beg them on my knees to serve me this food? Or should I have not bought bread for my scrambled eggs, and then they could have punched it in as separate dishes? I don’t believe that this can happen in such a good restaurant. I just don’t want to believe it. I’m sitting here in the rain crying right now. I’m so offended by the indifference of the staff, who don’t even want to try to help and understand. To offer some options for solving the problem. I also don’t understand why he didn’t want to tell me his name for so long, I don’t know what the rules are here, of course, do you have a consumer protection law, but in Europe there is one, and it says that the staff must tell the customer their name if he asks. And yet I won’t write his name, because I see that he didn’t want to tell it, apparently he will have some consequences if I write it, I don’t know. You see, it’s easy to show humanity. It’s not as difficult as you think, it’s also easy to think about customers, especially regular ones and new ones, just show sympathy for his problem and help solve the problem. Bring toast later, or coffee later. Why refuse like that?? this shows that you don't care about your clients. Well, so be it. Peace and...

i came around 1030 and wanted to place an order from the lunch menu, but i wasn’t allowed to. i had to wait till it hit 11. did not make sense to me.

i wanted to order the red snapper but they didn’t have it (off for a restaurant called the red snapper) so i asked the waiter for recommendations. there was another fish on the menu and he recommended it. he advised it would take long, which is fine. told the waiter i wanted rice instead of mashed potatoes, he said okay.

got my food. no rice but mashed potatoes instead. he took my plate back and told me to wait few mins. and he returned my plate with no changes and told me the rice will be few mins.

waited till i have the side rice to eat. the fish was overly cooked, which i don’t understand. the name of the restaurant deals with fish. i assume they would know how to not overcook fish. see the picture below. you can see how it’s over cooked and i haven’t even cut into it.

when i asked for my bill, the waiter asked how my food was. i told him the t tuna steak is really over cooked. he said nothing and just gave my check.

service from this place was not good, at least from...

The food quality is superb - whether it's breakfast or lunch / dinner menu. Really good taste

Only issue is poor service level by some employees there.. specifically Javed (I hope I got the name right). He was always cranky, extremely arrogant with frown on his face. For breakfast (which was included already in paid stay) he refused to give to all and said only for 2 people that too 2 plates... Very basic one... When asked for spoon and fork during room service, he said eat sushi with chopsticks... It was required for my small daughter and even when we told him that he was lecturing how it wasn't necessary... Then once we ordered pancakes but he got french toasts... When we said this isn't what we ordered... He was still saying it must be the same as we ordered and did not accept it was his mistake for some time....

Management should look into it because as a good quality, taste and in fact service of few other members was impeccable and hence I have given 4 star. But 1 individual can actually ruin the good experience for guests completely...

Hope management looks...