Bar Franco — Restaurant in Christchurch

Laughable! Yes, it was their first week open, yes they were busy but the food and service were severely lacking. 1. Waited to be seated as waitress could not operate the booking system and had to ask her manager, who seemed to be the only one operating the bar. We were then ignored while others around us received water and had drinks orders taken. Finally ordered 2 Aperol Spritz which were supposed to be complimentary. They tried to charge for these when we left. 2. Stracciatella with pears (tinned?) was tasteless. 3. Calamari was crumbed, deep fried, horribly salty with tasteless sauce. Have had better in a fisherman's basket at my local pub. 4. Pork rillette was the consistency of a pate, not served with any bread - how are you supposed to eat it? 5. No spoons supplied to apportion our shared dishes. Had high hopes for this place but...

We dined on Friday and had "trust the chef" for $65 per person. We were told that this was to include 6 courses.

When we got the courses they were tiny, we had one pork chop between four of us.

Portion sizes very small and were not individual courses and were shared.

Beautiful venue, unfortunately the size of the food was over priced. We were very dissapointed and still hungry afterwards.

After being private messaged on Facebook, we were asked to 'reconsider' I.e. change our review. You offered us a complimentary experience. I.e this would in turn refund us the money which we spent on the expeince that evening, then us as the customer were accused of using the honest Google Review as "a leverage to get a refund".

This is extremely dissapointing and very unprofessional.

The purpose of the review was to make everyone aware of the "Trust...

We recently celebrated a 21st birthday at this venue, and it was absolutely fantastic. From start to finish, Anna-Maria went above and beyond to make the event special. She provided thoughtful reassurance in the lead-up, which meant that even with a smaller guest list, the birthday girl felt completely at ease and confident the night would go well—and it truly did. The event was beautifully organised, and we had a wonderful time. Guests couldn’t stop talking about how impressed they were with the venue and the staff—everyone was professional, warm, and attentive. This of course meant that we could truly relax and enjoy the celebration. The evening left a really positive impression on all who attended. We wouldn’t hesitate to recommend this place to anyone looking for a venue in Christchurch. It will absolutely be top of mind for...