Midnight Shanghai — Restaurant in Christchurch

I recently had the pleasure of dining at Midnight Shanghai, and I must say, it was an extraordinary experience from start to finish. From the moment I walked in, the ambiance and decor transported me to the heart of Shanghai.

What truly set this dining experience apart was the impeccable customer service. My server, Blythe, was an absolute delight. Her professionalism and attentiveness ensured that every aspect of my dining needs was catered to. Blythe's warm and friendly demeanor created a welcoming atmosphere that enhanced the entire evening.

And let's talk about the food - it was nothing short of exceptional. The flavors and presentation of each dish showcased the skill and dedication of the culinary team. From the first bite to the last, I was taken on a tantalizing journey through Asian cuisine. The dishes were a harmonious blend of traditional flavors and modern twists, resulting in a culinary masterpiece that left me craving for more.

Having had the privilege of trying Asian food from various places, I can confidently say that Midnight Shanghai's offerings rank among the best I've ever tasted. Each bite was a symphony of flavors that lingered long after the meal was over.

In conclusion, Midnight Shanghai is not just a restaurant; it's an experience that excites the senses and leaves a lasting impression. From the exceptional customer service led by Blythe to the outstanding culinary creations, every aspect of the visit was a testament to the restaurant's commitment to excellence. If you're in search of an unforgettable dining experience that combines impeccable service with delectable Asian cuisine, Midnight Shanghai is an...

Was really looking forward to a great birthday dinner out with friends....not to be sadly. Completely squashed onto a table far too small for our booking, no cutlery so had to get up and find someone to ask after our food started to arrive, took almost 30 mins for our one and only drink to arrive (we were seated for almost 2 hours, weren’t asked if we wanted another and decided not to reorder as everything else was so slow) and some food never arrived. We had multiple staff 'looking after us', none of which had any idea what was going on in regards to the missing food items, one female staff member in particular being very passive aggressive and made us feel like we were being a nuisance for asking where the missing parts of our order were. We know that with the small nibbly dishes that Midnight Shanghai serves, that food arrives in an ad hoc way, but a couple of us had nothing arrive by the time others had finished multiple dishes. After asking several times where missing food items were, and being told they were coming (with our order even being printed at one point and double checked in front of us to make sure we had actually ordered what we said we did) we ended up cancelling the remaining items and leaving. The restaurant was quite busy but not full and there seemed to plenty of staff around. Some dishes were quite good, however the majority pretty average, the peking duck however was excellent (so I hear as only one of my dishes arrived...birthday girl left hungry!) This was our third visit....I suppose we were hopeful as previous times the issues seemed to be due to lack of staff and the food was great. We won't...

Been to Midnight Shanghai three times now, and I have to say, the first two times were excellent. (We had takeaways on both occasions because the place was fully booked.)

However, on our third visit, when we decided to dine in, the experience was quite different and unfortunately not in a good way. I took my family who were visiting Christchurch to experience the restaurant. Upon arrival, the staff directed us to outdoor seating. It was incredibly windy and cold, so we requested to be seated indoors instead. Despite our polite request, we had to wait an uncomfortably long time to be moved even when there were empty tables inside, leaving my parents freezing.

My husband went inside to approach staff because no one was paying attention when we were ready to order. Then he got told off, saying they would come out to take our order. At this point we already felt unwelcome and it seemed like they were disgusted by our presence.

Once they moved us inside it was evident that the staff were more attentive and friendly to other tables, engaging in banter and regularly checking in on them. (I couldn't help but feel that this was because we weren't dressed nice?)

Despite the poor service, the food remained consistently good, which is a testament to the kitchen staff. Still, the overall experience was tainted by the service we received.

I hope the management takes this feedback to heart. Excellent food should be complemented by excellent service, regardless of who the customers are. Service should match the...