llaoIIao Boracay — Restaurant in Malay

Came in here about bought two mediums with three toppings each. That’s THREE toppings, paid for; 220 peso. So, looking at the toppings ha, they had mango, watermelon (which looked old), grapes, kiwi, and some others. However, since I was visiting the Philippines and love mango, I asked for all three toppings to be mango. “Sorry sir, we can’t do that. We can only give you two mango and one different.”

Wait, I PAID for three toppings, the guys aren’t losing money. How is it against their “policy” to not give all of a certain topping?

By the way, the photos they use to advertise the yoghurt are totally not what they give you. The photos show a huge amount of yoghurt in the cup, but what you get is ridiculously small, and I ordered a medium!

This is one of my problems with the Philippines; from my 20 years experience visiting here, they are THE WORST businessmen and businesswomen I have ever seen in the world. They love to offer things, but the delivery is always weak or there’s a catch.

How can you advertise and sell “three toppings” and then deny me my three? Good luck, bro, you lost a customer. All over a spoonful of mango, which is cheap and literally sold...

The froyos are amazing, but the service is horrible, very inattentive and unfriendly. We went there five days in a row because I’m a huge froyo fan, and had the regular froyo with three toppings. It happened twice that when one of the younger staff members realized that he put too much in the cup, he just threw away the whole cup in front of us. I understand there are corporate standards but when it comes to obvious food waste in a place like the Philippines, this is absolutely not acceptable. Also, the staff was not friendly but just worked without any motivation to deliver good service. Whenever there was no new customer waiting in line, the whole team would just go outside and hang out / relax in front of the store, sometimes leaving us confused if the store is actually open. Just a few points from someone who’s actually a huge...

The girl and the guy working there are very unprofessional. We were planning to buy, but we couldn’t because there was a power outage. So, we told them we would wait by the beach outside. Suddenly, it started raining heavily. When we tried to go back inside, they closed the door right in front of us. The girl said “saraduha” even after seeing us trying to enter. That kind of behavior is rude and unacceptable. We’re tempted to post about this. Very unprofessional attitude. Not good for your business, whoever owns llaollao Boracay. That was extremely disrespectful!

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