A Padaria Portuguesa — Restaurant in Lisbon

Unfortunately, cashier made mistake my order and she didn’t apology, she even didn’t refund change because they had not enough coin. I waited 15 minutes for the pancakes and eggs, after they prepared brown bread and scrambled eggs. Wait another 5 minutes I got a food. Coffee was already cold. Pancakes are cold and no butter of syrup…chewy texture…everything is unlucky today. Plate is tiny like snack. I don’t blame the woman in cashier, because she looks beginner, but someone needs to teach if you do mistake then apologize to it. It’s very basic customer service. Btw, I don’t recommend to order pancakes in this chain cafe. It’s not worth it. It’s frozen so they heated it up by microwave that’s why my pancakes were cold in the middle. They are many cafe serve pancakes with similar price but they usually made by fresh not frozen ones and...

Very bad service: 2 guys who did not even acknowledge me for the first 3 minutes. One was with his back the whole time. The other (he saw that I was waiting) went away from the counter to heat up some pastry which he put back on the shelf to cool down again. It was like being served by Beavis and Butthead. When I finally got to ask for the bread, he tried to give me a different one. I had to show him which one was Centeio.. the guy with the back was there the last time I had a bad experience there. He saw me there, but he had to finish the conversation with the security guard. This latest experience convinced me to avoid...

É um dado adquirido de que as padarias portuguesas têm vindo a perder qualidade ao longo dos anos apesar das inovações e da tentativa falhada de oferecerem uma variedade mais internacional. Os menus ficaram mais caros, menos saborosos e têm o pior rolo de canela de Lisboa! Os produtos com glúten são mais uma vez uma jogada de marketing e não uma tentativa de serem mais inclusivos para clientes com restrições alimentares pois apesar de venderem estes produtos, nos menus que contemplam pão tradicional este não pode ser substituído por pão sem glúten. As opções de leite vegetal não podiam ser mais escassas, pois claramente não têm interesse nesse mercado caso contrário saberiam que lecitina de soja é um dos maiores alergénios do mundo vegetariano e contendo imensos hormónios também, sendo que opções como arroz ou proteína de ervilha ou mesmo até avelã e amêndoa estão disponíveis a preços extremamente competitivos no mercado e mesmo assim não foram ainda adoptadas. É muito triste de denotar mas o crescimento desta cadeia é o que a vai levar à sua...