Shanghai Garden @ City Center Doha Mall — Restaurant in Doha

We came here as a family to celebrate my birthday — yes, we actually chose this place again because it’s not our first time. We thought it would be nice to come back, but maybe that wasn’t our best decision. The food? Well, sometimes too salty, sometimes too sweet — especially the beef teriyaki. But hey, maybe that’s their “unique flavor.” Of course, everyone has different tastes, so maybe it’s perfect for others. Since it’s a buffet, at least there are plenty of other dishes to try — some were okay, thankfully.

Now, about the service — that’s where things got interesting. The moment we walked in, we were kindly (and repeatedly) reminded that the hotpot is “NOT FOR SHARING.” Not once, not twice — several times, just in case we forgot the first few reminders. We totally understand it’s part of the restaurant’s policy, but honestly, the way it was said made us feel like we were about to break the law if we dared to taste each other’s hotpot. I mean, I guess we won’t go to jail for at least tasting our family’s hotpot, right? 😅

We respect your rules, but maybe relax a bit and deliver it in a friendlier way. We came to celebrate, not to feel watched. Overall, we still had a nice time as a family, but next time, we’ll probably look for a place where we can enjoy both the food and the atmosphere — without feeling like suspects in a...

Feedback for Shanghai Garden, City Center

I visited Shanghai Garden in City Center yesterday and used an Urban Point “Buy One Get One” main course offer. I would like to share my experience so the management can help improve staff awareness regarding Urban Point or any similar promotions.

During my payment, I had already prepared my Urban Point offer and showed it to the server. When she clicked it, the code appeared — but I’m not sure what happened next. It seems she forgot to take note of the code, and the offer disappeared. What surprised me was that instead of informing the manager right away, she opened the Ooredoo app again, searched Shanghai Garden, and used a new offer.

Even though the amount was small, it was clear that she was unsure what she was doing. When the manager came, I was told that “sometimes there’s a problem,” but the server didn’t admit her mistake. I didn’t say anything further because I was waiting for her to simply apologize — which never happened.

I just hope this experience serves as a learning opportunity for the team, so staff can be better guided when handling promotions and guest concerns...

A hotpot buffet that truly delivers! Everything we tried was absolutely delicious, and the variety was incredible. From tofu, quail eggs, beef, mutton, and chicken, to tom yum soup, spring rolls, noodles, five-spice beef, momos, dumplings, sushi, chicken wings, and even fried chicken feet — the options felt endless! Each item was fresh and flavorful, making it a real treat for any hotpot lover. The staff was warm, attentive, and made sure we had a great experience throughout. Definitely recommend bringing along a foodie friend so you can sample more and take the experience up a notch.completely worth the money. If you're looking for a place where quantity meets quality...