Tofu House Express Restaurant — Restaurant in Doha

Feedback for Tofu House Express

To the Management of Tofu House Express,

I am writing to provide feedback on my recent dining experience at your restaurant. My intention is to offer constructive criticism, as there is a serious issue that I believe needs your immediate attention to ensure the safety of your customers and the long-term success of your business.

Overall, my experience was mixed. While the service was average, the general ambiance was quite noisy, likely due to the proximity to Fun City entertainment center, which made a quiet meal difficult. The food itself was, in my opinion, below average in quality.

However, the most significant and concerning issue by far was the use of black plastic containers for serving very hot food and soups.

Upon receiving my meal, I noticed that the containers, particularly the one holding the soup, were almost melting and visibly deforming from the heat. As a direct result, the food had a distinct and unpleasant plastic taste.

This is not simply a matter of poor taste or presentation; it is a serious health and safety concern. As you may be aware, black plastic containers are often made from recycled electronic waste and can contain toxic chemicals that are linked to serious health risks, including cancer, hormonal disruption, and other medical issues. When exposed to heat, these chemicals can leach directly into the food.

This practice not only compromises the quality of your food but also puts your customers' health at risk.

I want to be clear: I am a customer who values my health. While I could overlook the average service and noise, the use of this dangerous packaging is a dealbreaker. Unless this practice is addressed, I, and I believe many other health-conscious customers, cannot continue to support your business.

I strongly advise you to immediately replace all black plastic serving containers with safer, healthier alternatives such as certified food-grade cardboard, ceramic, glass, or other plastics that are explicitly safe for hot food.

Addressing this critical issue is vital for protecting your customers' well-being and maintaining the reputation of Tofu House Express.

Sincerely, A...

We ordered a bulgogi bibimbap, bulgogi kimbap, and ramyun.

I tried their bulgogi bibimbap and bulgogi kimbap for the first time. The bibimbap was creamy but the flavours were too weak at least for me. I could taste the bulgogi flavour but as I already mixed my bibimbap, the flavour of each ingredient weakens but the creamy texture stays. I didn't recognize the gochujang sauce they placed along side the soy sauce which was I thought at the time for only kimbap so maybe that's why I couldn't enhance the flavours from the bibimbap. The kimbap was almost flavourless, I could taste the same flavour of the bulgogi but the rest of the ingredients just tasted like nothing for me at least and I tried it with the soy sauce which gave some flavour.

Basically, the food has suprisingly great texture but the flavours are just almost bland that they didn't have a great synergy to the amazing textures of the food. Not completely flavourless but once you order a bibimbap here, you will see what I meant by almost flavourless (I believe even if I could've put the gochujang sauce, it'd just be spicy and that's about it.). Don't bother buying the ramyun, just make it...

My husband knows I am very fond of Korean food and he introduced me to this restaurant thinking that it has the best ramen and Tet-bokki. The restaurant has a very tempting showcase with all the food items which makes one to try the dishes here while ordering we got to know they don't serve chicken here it's only duck items so after requesting we got cheese ramen with eggs while ordering the girl informed it will be spicy but after trying it and as you can see in the image it was not so special to Mee the appearance of ramen itself makes the person full which disappointed me and Tet bokki was not how it is supposed to be just to server customer under mins please make sure the rice items are steamed properly because the actual people who knows how it supposed to be will get...