THE COFFEE CLUB - Central Festival Samui — Restaurant in Surat Thani Province

Very bad service.

I have visited the Coffee club at March 2025 for brunch. I have visited this place because of the good reviews they have, however, soon I was proved wrong. I took myself a seat outside the restaurant at the table near the restaurant window. The waitress was nowhere to be found. I thought that I need to go to order food at the counter so 5mins later I wanted to go to the restaurant, but then the waitress acknowledged me nodding. So I returned to the table and then she still not brought me a menu. A few minutes later I was walking towards her and she handed me the menu. I wish I left at that point.

Instead I sat and chose eggs benedict and iced cappuccino. The food came quite quick, however, the waitress was very unhappy. When I almost finished my food she brought me salt, pepper and other stuff. :)

I decided that I did not want to wait for the bill so I went to pay inside. The same waitress ran to me to charge me. The service charge was of couse added.

Overall nice food, definitelly overpriced. Similar prices to West Europe. Not sure why the service is so bad, maybe people are underpaid, however it was...

Great food and atmosphere, ridiculous prices. For two people to get breakfast (eggs benedict, which didn't even come with hash browns or any sort of side) and two coffees, a side of toast, and a hash brown patty-type-thing about 1 inch by 2 inches (no, seriously), we paid 1282 baht!!!! This is very comparable to a high end breakfast restaurant at home in Canada, where they pay decent wages and I'm certain that their rent is much higher as well. Breakfast in Canada also comes with a heap of hash browns and various other things on the side. Not to mention that price would include a glass of mimosa each. Absolutely ridiculous and dishonest of them to charge so much. The breakfast was good, the eggs were slimey in spots though, which is honestly how they seem to be cooked everywhere on Samui. Not appetizing when nursing a hangover, and even though we asked for crispy bacon it was very lightly cooked and floppy, so also unappetizing. All in all I'm sure this is a great restaurant but getting ripped off really puts a bad taste in...

For a place that is called Coffe club, they said that they have no coffee as the machine has broken down. We placed our orders and the server asked if I would like to have water and I said yes thinking that it’s complimentary tap water. She served our tea with a bottled water which I said I would like to cancel. The server told me I cannot cancel and I should have asked her whether it is chargeable. Her attitude sucked and told me that the company will complain if I cancel. She repeated multiple times that I should asked her if it is chargeable. How would I know when I’m a tourist as many places serve complementary cup of tap water. It’s not the money but her attitude that made me insist on cancelling the water. Then I noticed that she ask every table when people are other beverages if they want water. Overall Hee attitude sucks! Overall the service in Koh Samui is not as great as the rest of Thailand. What’s happening to the great...