This is definitely the most unbelievable (WORST HEALTH CODE VIOLATIONS) experiences I have seen at any restaurant. We dined at this restaurant tonight and our table faced the counter where the food is picked up from the kitchen. 3 children from a group that was sitting outside ran through the restaurant. These children sat at every empty table and touched all the dishes , glasses, and serving ware. One child was ill and coughed and sneezed at every table. The children then settled at the food pickup counter. While the waitstaff and cooks stood at the counter chatting with each other, the one child continued to cough and sneeze on every thing that was on the counter, including food, condiments etc. while the others touched all the dishes. I was so disgusted that the waitstaff did nothing. I had to get up to tell our waitress to please keep our food away from the children when it came out. Despite alerting her of this issue, they continued to let the children spread their disease. I went back to our table and watched the children continue to contaminate the entire restaurant with god knows what virus they embodied. A cook finally came out and sent them to their table. The staff then removed the plates of food and cleaned the counter.
When our food finally came to our table, the waitress commented that she kept our food from the children’s reach. However, I did notice that the bowls removed were the same bowls that held our spinach. Our spinach was sitting at the counter the whole time the children sprayed their infection. When we got our steaks that we ordered, neither were prepared as we ordered. Both were pink inside. I ordered well done, my husband medium well. We then ordered our food to go and chose to microwave the germs away inside our hotel suite.
I cannot believe that this staff allowed kids that are inherently covered in germs to contaminate the entire restaurant while they stood around socializing with each other. I can’t believe these parents of these children took a sick child to a restaurant and allowed them to run around a restaurant. Butcher and Still should definitely be inspected and fined. They also need to educate their staff on food contamination and keeping children or anyone sick away from food and tables that they are serving. If sick children are contaminating the entire restaurant and the meals served is ok to them, then I know that their are infinitely more lax rules at this place with food handling and storage.
One of the reasons that I am so sensitive to witnessing the start of a pandemic food poisoning or a strep outbreak is because both my husband and I are American physicians. These days people are not even vaccinating their children, therefore these actions can be horribly deleterious to everyone who eats from the kitchen of Butcher and Still.
We have stayed at Four Seasons hotels worldwide and this is totally not representative of the Four Seasons brand. The Four Seasons should really re-evaluate this restaurant and decide do they want to continue their partnership with such a low grade brand that employs such lazy and incompetent people. If I do develop food poisoning from these steaks, all the great memories and dependable relationship I have had with the Four Seasons...
Read moreWe went to the Butcher & Still brunch back in April but things may have changed since. When we went, it was 495 AED (inc alcohol, there was no non-alcoholic pricing) and because of this hefty price tag, we only went because it was on the Entertainer for 2-4-1. I would like to state now that if it had not been on Entertainer, I would definitely not have gone for the brunch at Butcher & Still at this price as I am a non-drinker. I would recommend the Zaya Nurai Island Frangipani brunch instead because at a little bit more, I'd get pool and beach access on a private island.
THE BRUNCH FOOD AND DRINK: Appetisers: salads, cold meats, terrains, oysters - buffet style Main: truffle bread, steak, ribs, sausages, duck, stuffed jacket potato, corn on a cob, with a broccoli side dish - served at the table on a large platter Dessert: berry cobbler, cheesecake, cakes, creme brulee, pecan pie++ - buffet style Drinks: make your own Bloody Mary and certain cocktails - self serve. Table service also available. Mocktails and coffees available. Decor & entertainment: set Prohibition style, roaming band (brass trio) playing in intervals, and music over speakers at other times
MY OVERALL THOUGHTS: -As a non-drinker, this pricing model makes me feel like I am subsiding for others that do drink and therefore not getting the same value for money.
-I didn’t like all the meat served all at once. While all the meat being served on one plate looked impressive, I felt I was eating meat (same flavour and texture) for an extended period of time. I also like my meat served hot and eaten while hot. By the time I finished my second piece of meat, the rest inc sides, were cold and unenjoyable for me. My husband and I are shamefully, very quick eaters in general but meat takes a little longer to chew. If it had been served staggered (or even offered by the waiters as an option), I would have been able to appreciate the meat more.
-the band gave life to the venue and that was awesome and even though they played 5-10mins at a time, during that time I could not hear my husband talk and I also couldn’t communicate properly with our waiter to order drinks. We were seated inside, in the middle.
I dropped 2 stars for Butcher & Still purely because of the pricing model + the way the meat was served. At 500AED per person, the food needed to be on point. I hope this...
Read moreA Prohibition Era Culinary Journey at The Butcher and Still
My husband and I recently celebrated our anniversary at The Butcher and Still, and the entire experience was nothing short of spectacular. From the moment we stepped in, the ambiance and attention to detail set the stage for an unforgettable evening.
The service at The Butcher and Still was impeccable. The staff was not only attentive but went above and beyond to make us feel welcome. We were pleasantly surprised when Chef Marshall, the head chef, took us on a personal tour of the restaurant. His passion for the establishment was evident as he explained that the entire menu was curated to reflect the flavors of the Prohibition era.
Chef Marshall's dedication to authenticity was impressive. We learned that the beef served at The Butcher and Still is sourced from the top 3% in America, ensuring a dining experience of the highest quality. His enthusiasm extended beyond the menu, delving into the intricate details of the restaurant's design. The chandeliers, inspired by Nikola Tesla's coil, and the Al Capone-themed sitting area showcasing his Cadillac, added an extra layer of fascination to the evening.
What truly set this dining experience apart was the personalized touch we received when the staff discovered it was our anniversary. They went out of their way to make us feel extraordinarily special, enhancing the already exceptional service. Chef Marshall offered a beautifully presented dessert, every gesture reflected the restaurant's commitment to creating memorable moments for their patrons.
In conclusion, The Butcher and Still exceeded our expectations in every aspect. The combination of exquisite cuisine, a fascinating ambiance, and the genuine warmth of the staff made our anniversary celebration truly unforgettable. If you're looking for a unique culinary journey that transports you to the Prohibition era, The Butcher and Still is the place to be. We can't wait to return for another extraordinary...
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