The Joker - Brighton — Restaurant in Great Britain

My recent visit to Joker was memorable for all the wrong reasons. Although I had heard good things about the atmosphere and drink selection, an alarming incident quickly overshadowed any potential positives.

The pub itself was cozy, with dim lighting and a generally welcoming vibe. Staff were reasonably attentive when I arrived, and I ordered a lager to start the evening off. However, as I was finishing off my 1st pint, I felt an unexpected crunch—a tiny shred of glass had somehow made its way into my drink. Fortunately, I noticed it quickly and wasn’t injured, but it was a shock, to say the least.

When I brought this to the staff's attention, their reaction was surprisingly nonchalant. There was no apology, just a simple exchange for a fresh drink(1/2 pint) and a promise to "check things over." The Manager was around but never wanted to confront me. Accidents happen, but the lack of accountability or any genuine concern was disappointing and a bit unsettling.

I’d hoped they would treat something this serious with urgency—maybe offer a sincere apology or even a complimentary drink as a gesture of goodwill—but that didn’t happen. While the pub has potential with its cozy setup, a clean environment and careful service are crucial. Finding glass in a drink is a major health hazard, and it was handled far too casually here.

Overall, if you visit, keep an eye on your drink. I won’t be returning to Joker anytime soon and hope they work on better customer care and...

We were delighted to savor the delectable burgers provided by the Lost Boys within the charming confines of this pub—a truly delightful culinary experience that left us thoroughly satisfied. However, one peculiar observation caught our attention: the establishment's policy of collecting payment prior to serving beverages. While this practice seemed unusual at first, we speculated that it might be a response to previous instances of non-payment along London Road, highlighting the pub's vigilance in maintaining a fair and efficient service.

Upon closer inspection, it became evident that some corners within the pub could benefit from a more meticulous cleaning regimen. Notably, the television screens adorned with a layer of dust detracted from the overall ambiance, a minor oversight that could be easily rectified to elevate the establishment's aesthetic appeal.

Despite these minor observations, our overall experience left us looking forward to a return visit. The delicious cuisine and unique ambiance provided by the Lost Boys, coupled with the pub's proactive approach to ensuring a seamless payment process, all contribute to a memorable dining outing. We anticipate that future visits will allow us to fully relish the distinctive charm of this establishment, and we eagerly anticipate the improvements that...

The Joker? Are you having a laugh?

Having been a Brighton custodian for many a year and seen many a venue come and go in this space it’s been a while since my last visit here.

Have generally found The Joker to be fine even since the early days and their various chicken and spicy offerings since the early days.

Today I would admit the beer was fine - Angelo Poretti was decent and the Weiss beer on offer ticked a box or two.

However, the food was terrible. A portion of fries was borderline frozen for the most part. When I say that I actually mean a lot of chips were frozen upon eating and cold to the bite - what a mess! I’ve had ice creams give less bite to be honest. Layered upon that were two chicken burgers which were equally as cold. Granted the kitchen replaced the fries and burgers rather quickly. Two wrongs don’t make a right.

I’m feeling really generous with my 4/5 here. It really is 5/5 for the pub and 0/5 the food. Pull your socks up here guys. Tomorrow is another day. I’d rather my drinks frozen not my food. Sort the find out before you knock someone for six.

Keep the beer and atmos as it is. Hopefully you...